Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raffaele Giusto

Brooklyn,NY

Overview

26
26
years of professional experience

Work History

Freelance Tour Manager

Self Employed
Brooklyn, NY
03.1998 - Current
  • Planned and coordinated travel arrangements for tour groups.
  • Developed detailed itineraries, including ground transportation, sightseeing activities, and other related services.
  • Managed daily tour operations from start to finish with the highest level of customer service.
  • Ensured that all tour participants were informed of the day's events and had everything they needed for a successful journey.
  • Provided assistance to passengers during their trip in case of emergency or unexpected situations.
  • Resolved any customer complaints or issues quickly and professionally.
  • Organized on-site visits at various attractions such as museums, monuments and historical sites.
  • Communicated effectively with vendors such as hotels, restaurants and transport companies to ensure smooth flow of services provided to clients.
  • Booked transportation, accommodation and adjacent services and made follow-up calls.
  • Acquired tickets and fees from individuals and larger groups prior to start of tour.

Education

BBA - Economics

Baruch College of The City University of New York
New York, NY
06.2014

Skills

  • Route Planning
  • Tour Promotion
  • Client Relations
  • Logistics Coordination

Languages

Italian
Native/ Bilingual
Spanish
Native/ Bilingual
English
Full Professional

Timeline

Freelance Tour Manager

Self Employed
03.1998 - Current

BBA - Economics

Baruch College of The City University of New York

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Raffaele Giusto