Rafi Abassi
tracy,CA
Summary
Adept Service Technician with a proven track record at Sears, enhancing customer satisfaction through expert installation, repair, and preventive maintenance. Skilled in troubleshooting with a keen attention to detail, I consistently ensure equipment operates at peak performance, significantly reducing workplace hazards and elevating service efficiency.
Overview
7
7
years of professional experience
Work History
Service Technician
Sears
01.2018 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Education
Associate of Science - Militray Academy
Kabul Univercity
Kabul Afghanistan 01.1980
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
Languages
Persian
Full Professional
Urdu
Full Professional
English
Full Professional
Timeline
Service Technician
Sears
01.2018 - Current
Associate of Science - Militray Academy
Kabul Univercity
Similar Profiles
Rebecca CurlRebecca Curl
Shift Leader at SearsShift Leader at Sears
Dawna BruceDawna Bruce
Sales Associate at SearsSales Associate at Sears
Alex VargasAlex Vargas
Warehouse Worker at SearsWarehouse Worker at Sears
Chandler BarkleyChandler Barkley
Sales Associate at SearsSales Associate at Sears
Ismael Sagrero PartidaIsmael Sagrero Partida
Demolition Crew Member at RJ Commercial FlooringDemolition Crew Member at RJ Commercial Flooring