Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

RAFIA SULTANA

Brooklyn,NY

Summary

Hardworking Automation Tester versed in coordinating projects and maintaining documentation. Creates new test cases and test scripts. Expert in full automation frameworks and tools. Motivated to utilize education and experiences to the benefit of the company. Best at multi-tasking and maintaining a friendly attitude under pressure.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant

Friends of Crown Heights
11.2021 - 12.2022
  • Assists in recruiting process to include, processing applications and new-hire paperwork
  • Maintains personnel records of active and terminated employees according to company policy
  • Ensures required posting and corporate information are updated and displayed as required.

Sales Associate

GNC
09.2018 - 02.2020
  • Responsible for finding out customer needs and matching customer with right regimen
  • Assisted corporate sales group in maintaining relationships with local health clubs and gyms

Fine Jewelry Commission Associate

JCPenney
08.2016 - 07.2019
  • Asked open-ended questions to determine exactly what each customer was looking for, price range and who are customer shopping for
  • Followed up with customers 7 days, 30 days and 90 days to verify customer's satisfaction were met with purchase to maintain loyal relationship with customer.

Sales Associate

Forever 21
11.2015 - 06.2016
  • Developed positive relationships with customer through friendly greetings and excellent service.

Computer Lab Assistant

Brooklyn International High School
11.2012 - 05.2015
  • Diagnosed hardware problems and fixed them or contacted appropriate repair service
  • Supported all computer lab operations.

Education

Brooklyn, NY -

New York City College of Technology
New York
06.2017

Associate of Arts - Graphic Design -

Brooklyn International High School
New York
06.2015

Skills

  • Automation framework design
  • Java
  • SQL
  • Agile methodology understanding
  • Jenkins
  • Understanding of XPath
  • Expertise in Selenium
  • Understanding of TestNG
  • API testing knowledge
  • Manual Testing
  • Software Development Tools: JIRA
  • Proficient in Adobe InDesign, Google docs, PowerPoint, Excel, Word, Pages
  • Fluent in Bangla

Certification

  • CSQA - Certified Software Quality Assurance

Timeline

Assistant

Friends of Crown Heights
11.2021 - 12.2022

Sales Associate

GNC
09.2018 - 02.2020

Fine Jewelry Commission Associate

JCPenney
08.2016 - 07.2019

Sales Associate

Forever 21
11.2015 - 06.2016

Computer Lab Assistant

Brooklyn International High School
11.2012 - 05.2015

Brooklyn, NY -

New York City College of Technology

Associate of Arts - Graphic Design -

Brooklyn International High School

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RAFIA SULTANA