Rafia Tahir
Torrance ,CA
Summary
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
4
4
years of professional experience
Work History
Clerk
Iz Services
Torrance
02.2024 - Current
- Processed incoming and outgoing correspondence efficiently to ensure timely communication.
- Maintained accurate records using electronic filing systems for improved accessibility.
- Assisted in inventory management, tracking supplies, and placing orders as needed.
- Collaborated with team members to streamline office workflows, enhancing overall productivity.
- Trained new clerks on administrative procedures to ensure consistent operational standards.
- Conducted regular audits of office supplies and equipment to maintain optimal stock levels.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Crew Member
Baskin Robins
Torrance, CA
09.2022 - 03.2025
- Took orders, prepared orders, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Accurately operated cash register to process customer payments.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Worked well with teammates and accepted coaching from management team.
- Completed milkshakes and ice cream desserts for customers.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Kept food preparation area, equipment, and utensils clean and sanitary
Crew Member
Dunkin' Donuts
New York
08.2021 - 06.2022
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
Associate of Arts - Criminal Justice
El Camino College
Torrance, CAHigh School Diploma -
Franklin Delano Roosevelt High School
Brooklyn, NY06.2022
Skills
- Application Assistance
- Patient Advising
- Coping Mechanisms
- Youth Engagement
- Peer Support
- Overcoming Obstacles
- Peer Interaction
- hard working
- team work
- cooperative
- team leading skills
- Correspondence processing
- Record maintenance
- Office workflow optimization
- Staff training
- Data entry accuracy
- Customer inquiry resolution
- Call management
- Document organization
- Confidentiality assurance
- Administrative support
- Time management
- Cash register operation
- Team collaboration
- Equipment maintenance
- Multitasking skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Filing systems
Languages
Urdu
Full Professional
Punjabi
Full Professional
Timeline
Clerk
Iz Services
02.2024 - Current
Crew Member
Baskin Robins
09.2022 - 03.2025
Crew Member
Dunkin' Donuts
08.2021 - 06.2022
High School Diploma -
Franklin Delano Roosevelt High School
Associate of Arts - Criminal Justice
El Camino College