RAFIAT MUTIU-ADEBAYO

Resourceful graduate of Business Administration with outstanding administrative skills and customer service relations. A fast learner with a strong ability to work independently; adept at developing operational strategies while offering support in administrative, and client service. Also, have an interest in the human resource field with basic HR knowledge and regulations which am keen to develop. Excel in developing organizational vision, strategically planning, developing cross-functional teams, building customer databases, and finding innovative impact solutions. Seeking a career in the administrative or human resources field where can utilize skills and training while contributing to the growth of the organization. Driven customer service with 11 years of experience as the primary point of escalation for high-level client questions, needs, wants, and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements, and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, purchases, inquiries, and complaints to develop rapid solutions.

• Google digital skills for Africa, the fundamental of digital marketing - May 2020
• Gtbank Academy, Gtbank customer service tenets - June 2020
• Gtbank academy, Microsoft excel 2013 - March 2021
• Management & strategy institute- Project Management essential certified - August 2022

 Table tennis is a game played inside by two or four people. The players stand at each end of a table that has a low net across the middle and hit a small light ball over the net, using small bats.