Experienced customer service professional with a proven track record of enhancing customer satisfaction and resolving inquiries. Skilled in developing training programs, implementing metrics, and collaborating for holistic client care. Adept at maintaining detailed records and reports, demonstrating effective time management and strong communication skills. Recently completed a Nursing degree, showcasing adaptability and a commitment to patient care. Ready to leverage over a decade of experience and a compassionate approach to contribute to a positive and efficient patient-care environment as a Nursing Assistant. Known for administering medications, providing quality patient care, and coordinating healthcare services, I am dedicated to making a meaningful impact in this role.
Education
Associate Degree -
wayne county community college District
Detriot
08.2026
Bachelors - Business Administration
olabisi onabanjo university
Ago-iwoye
03.2015
Diploma - Industrial and labour relations
Olabisi Onabnajo univeristy
Ago-iwoye
05.2009
Skills
Adaptability
Critical thinking and problem solving
Computer Skills
Effective Time Management
Communication Skills
Support
Basic Care
Ability to Work Under Pressure
Fast learner
Extracurricular Activities
Personal Caregiver, Detroit, 07/01/24, 07/31/24, Provided emotional and psychological support to clients in times of distress. Developed individual care plan for client that took into account their medical, physical and emotional needs. Prepared nutritious meals and snacks according to dietary guidelines.