Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ragan Bowen

Merkel

Summary

Determined with extensive experience as a Deputy Clerk at Taylor County Courthouse, excelling in document management and legal terminology. Proven ability to enhance workflow efficiency and ensure compliance with policies. Skilled in prioritization and customer satisfaction, adept at maintaining confidentiality while delivering quality support in fast-paced environments.

Overview

18
18
years of professional experience

Work History

Deputy Clerk

Taylor County
01.2017 - Current
  • Processed and filed legal documents in compliance with established protocols.
  • Assisted in maintaining accurate records and data entry for court proceedings.
  • Coordinated communication between departments to streamline workflow efficiency.
  • Prepared case files for hearings, ensuring all necessary documentation was included.
  • Responded to public inquiries, providing information on court procedures and services.
  • Maintained confidentiality and security of sensitive information in all interactions.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Claims Examiner

Blue Cross Blue Shield
08.2009 - 08.2015
  • Evaluated claims for accuracy and compliance with policy guidelines.
  • Processed and adjudicated insurance claims efficiently using internal software systems.
  • Collaborated with healthcare providers to gather necessary documentation for claim resolution.
  • Resolved discrepancies by conducting thorough investigations and following up on outstanding issues.

Office Assistant

Gibbs Paint and Body
05.2007 - 08.2009
  • Managed incoming calls and emails, ensuring timely communication with clients and vendors.
  • Organized office supplies and inventory, maintaining optimal stock levels for daily operations.
  • Processed invoices and payments, supporting accurate financial record-keeping for the organization.
  • Processed vendor invoices accurately and timely, ensuring compliance with company policies.

Education

Business -

Angelo State University
San Angelo, TX

High School Diploma -

Anson High School
Anson
05.2006

Skills

  • Filing systems
  • Document preparation
  • Policy enforcement
  • Legal terminology
  • Report generation
  • Cash handling
  • Telephone etiquette
  • Prioritization
  • Customer satisfaction
  • Mail handling
  • Document management
  • File maintenance
  • Correspondence writing
  • Database entry

Timeline

Deputy Clerk

Taylor County
01.2017 - Current

Claims Examiner

Blue Cross Blue Shield
08.2009 - 08.2015

Office Assistant

Gibbs Paint and Body
05.2007 - 08.2009

Business -

Angelo State University

High School Diploma -

Anson High School

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