Ragan Collier
Nashville,TN
Summary
Determined young student pursuing a career in the culinary arts. Dedicated worker who understands the value of teamwork, time management, and genuine respect to both clients and colleagues. Highly organized, proactive, and punctual with team-oriented mentality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Emerging Leader
BJ’s Brewhouse
Murfreesboro, TN
01.2024 - Current
- Enhanced customer satisfaction with attentive service and prompt resolution of issues.
- Identified cost-saving opportunities through detailed budget analysis, leading to substantial expense reductions without sacrificing quality.
- Took weekly inventory and ordered liquor for the restaurant and bar.
- Created schedules for new employees and ensured they had the equipment and knowledge to succeed at the job.
Server - Bartender
BJ's Restaurants and Brewhouse
Murfreesboro, TN
08.2018 - Current
- Entrusted with leadership roles, ensuring a smooth and effective close in addition to overseeing other team members quality of work
- Served 150-200 customers a night while simultaneously pouring and perfecting alcoholic beverages for the remainder of the restaurant
- Empathized and assisted dissatisfied guests to provide a more pleasurable experience
- Handled stressful situations in a calm and organized manner.
Education
Associates - Culinary
Nossi College of Art
Nashville, TNBachelor of Science in Psychology -
Middle Tennessee State University
01.2021
Skills
- Issue resolution
- Time management
- Empathetic
- Customer Service
- Multitasking
- Leadership
Activities
- Participated with Music City Drum and Bugle Corps consecutively
- Member of MTSU Psychology Club
Certification
ABC license
Serv safe
Timeline
Emerging Leader
BJ’s Brewhouse
01.2024 - Current
Server - Bartender
BJ's Restaurants and Brewhouse
08.2018 - Current
Associates - Culinary
Nossi College of Art
Bachelor of Science in Psychology -
Middle Tennessee State University