Ragan Walters
Pocola
Summary
Dynamic professional with experience as a Substitute Teacher at Pocola Public Schools, adept at classroom management and student engagement. Proven ability to adapt lesson plans and foster positive learning environments. Strong relationship-building skills complemented by effective communication, enhancing student participation and support for diverse learning needs.
Overview
17
17
years of professional experience
Work History
Substitute Teacher
Pocola Public Schools
09.2025 - Current
- Adapted lesson plans to meet diverse student needs and learning styles.
- Managed classroom behavior effectively to foster a positive learning environment.
- Implemented instructional strategies to engage students and enhance participation.
- Collaborated with permanent staff to ensure continuity in curriculum delivery.
- Provided support for students with special needs, facilitating their inclusion in classroom activities.
- Developed assessments to evaluate student understanding and adjust teaching methods accordingly.
- Maintained communication with parents regarding student progress and behavior issues.
- Utilized technology tools to enhance lesson presentations and facilitate remote learning options.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Insurance Agent
Farmers Insurance Agency
08.2018 - 08.2020
- Developed comprehensive insurance policies tailored to individual client needs.
- Conducted thorough assessments to identify coverage gaps and recommend solutions.
- Managed client relationships through regular follow-ups and personalized service.
- Educated clients on policy features, benefits, and claims processes to enhance understanding.
- Collaborated with underwriters to ensure accurate risk evaluation and pricing strategies.
- Streamlined administrative processes, improving efficiency in policy issuance and renewals.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
Pharmacy Technician
Medisav Homecare Pharmacy
06.2008 - 08.2018
- Prepared and dispensed medications accurately according to prescriptions.
- Managed inventory levels using pharmacy management software for optimal stock availability.
- Assisted pharmacists in patient consultations, ensuring clear communication of medication instructions.
- Maintained cleanliness and organization of work areas, adhering to safety protocols.
- Processed insurance claims efficiently, reducing delays in medication access for patients.
- Trained new staff on pharmacy procedures and customer service standards to enhance workflow efficiency.
- Implemented improved labeling processes that increased clarity and reduced dispensing errors.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Education
High School Diploma -
Pocola High School
Pocola, OK05.2008
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Positive reinforcement
- Behavior management
- Classroom organization
- Verbal and written communication
- Group and individual instruction
- Group instruction
- Complex Problem-solving
- Activity planning
- Behavior modeling
- Safety awareness
- Disciplinary procedures
Timeline
Substitute Teacher
Pocola Public Schools
09.2025 - Current
Insurance Agent
Farmers Insurance Agency
08.2018 - 08.2020
Pharmacy Technician
Medisav Homecare Pharmacy
06.2008 - 08.2018
High School Diploma -
Pocola High School
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