Raga Sanjana Busa
Business Analyst
Milwaukee,WISCONSIN
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
3
3
years of professional experience
1
1
Certification
1
1
Language
Work History
Associate
CX100 Private Solutions
06.2021 - 12.2023
- Worked varied hours to meet seasonal and business needs
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams
- Enhanced team productivity by streamlining communication and implementing efficient project management tools
- Contributed to risk mitigation efforts through careful analysis of potential threats to operations or profitability, recommending appropriate action plans when necessary
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times
Intern
Zee5 Enterprises Pvt Lmt
, PA
12.2020 - 04.2021
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations
Education
Bachelor's -
QIS College of Engineering And Technology
India 05.2001 -
Masters -
University of Wisconsin - Milwaukee
Milwaukee, WI 05.2001 -
Skills
SAP Commissions
SAP T&Q
HTML
CSS
Java Script
Management Support
Preparing reports
Customer Engagement
Flexible Schedule
MS Office
Industry Trends
Customer interaction
Certification
SAP Commissions
Personal Information
- Father's Name: Busa Sree Girinadh
- Date of Birth: 13/08/99
- Nationality: Indian
- Marital Status: Single
Projects
- Managed and maintained SAP Commissions system, ensuring accurate and timely commission calculations for sales teams.
- Collaborated with cross-functional teams to implement commission plans, troubleshoot issues, and optimize system performance.
- Conducted regular audits to verify data integrity and compliance with commission policies and procedures.
- Provided user support, training, and documentation to enhance system usability and efficiency.
- Contributed to continuous improvement initiatives, including system enhancements and process optimizations, to drive operational excellence.
- Supported SAP Test and Quality (T & Q) system operations, including system configuration, testing, and troubleshooting.
- Assisted in the implementation and maintenance of SAP T & Q environments to support software development and testing activities.
- Executed test scripts, reported defects, and participated in defect triaging and resolution processes.
- Collaborated with developers and business analysts to identify system requirements and ensure alignment with project objectives.
- Contributed to the development and documentation of system procedures, guidelines, and best practices to promote efficiency and consistency in system operations.
Timeline
Associate
CX100 Private Solutions
06.2021 - 12.2023
Intern
Zee5 Enterprises Pvt Lmt
12.2020 - 04.2021
Bachelor's -
QIS College of Engineering And Technology
05.2001 -
Masters -
University of Wisconsin - Milwaukee
05.2001 -