Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Ragavi Sattanathan

Seattle

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Test Analyst

Cognizant Technology Solutions, CTS
05.2022 - Current

CVS Health - Medicare Part D.

  • Execute and validate the claims adjudication process for Medicare Part D plans, ensuring compliance with CMS requirements.
  • Perform SQL-based query testing to validate back-end processing logic, provider, and claim modules.
  • Ensured that the formulary, copay, accumulator, and rejection logic complied with CMS regulations using the RX Claim Platform.
  • Work on Medicare Part D modules involving pharmacy claims processing, tiered drug pricing, and LICS (Low Income Subsidy) validations.
  • Test and validate real-time and batch claim transactions, verifying drug codes (NDC), and rejection reasons.
  • Addressed problems in test environments to facilitate production validation.

Business Analyst

Cognizant Technology Solutions, CTS
05.2022 - 12.2023
  • Served as a key liaison between PBM business, with a strong understanding of PBM operational workflows (e.g., formulary management, claims processing, eligibility).
  • Experience with data governance, Master Data Management (MDM), and operational data platforms such as ODM.
  • Conducted data mapping and impact assessments to ensure accurate data lineage across systems.
  • Enabled ODM adoption for 2 PBM operational domains, improving data accuracy and reporting efficiency by 30%.

Quality Assurance Engineer

HCL Technologies
India
12.2018 - 11.2021

International Gaming Technology (IGT)

  • Developed enterprise-level lottery and gaming solutions, including GT20 interface, WIGT20, and Aurora Navigator.
  • Executed functional, regression, integration, and system testing for the Gemini Touch Interface, ensuring seamless user interaction and data sync between hardware and backend systems.
  • Conducted API and Service Level Testing for WIGT20 and Aurora Navigator, validating proper communication, error handling, and data integrity between modules.
  • Tested player services, including ticket validation, prize payout, loyalty systems, and gameplay interactions across terminal and online interfaces.
  • Validated Retailer Services such as transaction processing, sales reporting, and inventory updates to ensure operational readiness.
  • Performed environment set-up and data configuration for test scenarios in development, staging, and pre-production environments.

Quality Assurance Engineer

HCL Technologies

McAfee- Antivirus Software.

  • Projects worked on: Endpoint security suite, McAfee ePolicy Orchestrator integration, Cloud threat intelligence modules.
  • Validated the functionality and performance of endpoint protection products, including real-time scanning, firewall protection, and malware detection.
  • Conducted API testing of backend services interacting with McAfee ePO Server, ensuring secure communication.
  • Created automated test scripts using Selenium and TestNG, contributing to faster regression testing cycles.

Education

Electronic Engineering

Annamalai University
India
07-2018

Skills

  • Tools: RX Claim, HP ALM, JIRA, Postman, Selenium (basic), JMeter, TestNG
  • Languages & DB: SQL, PL/SQL, Python (Basic)
  • CI/CD & DevOps: Jenkins, Git, Docker
  • Test Types: Functional, Regression, Backend, Data Validation, UAT Support, Query Testing
  • Test types: functional, regression, backend, data validation, UAT support, query testing
  • Health Care Knowledge: Medicare Part A/B/D, Rx Claims Adjudication, EDI 837/835/834, IRA, LICS
  • Pharmacy System: Rx Claim (SXC/CVS Caremark Platform)
  • Methodologies: Agile (Scrum), Waterfall, SDLC
  • Reporting and Documentation: Test Plans, Test Scenarios, Test Cases, RTM, Defect Reports

Certification

  • ISTBQ
  • Foundation Level Agile Tester Certification
  • Foundation Level Test Analyst

Languages

English
Professional

Accomplishments

  • Best Employee of Year award from IGT in WI-GT20 Project.
  • Received a Sapphire Award in two consecutive years from Cognizant as a token of appreciation

Timeline

Test Analyst

Cognizant Technology Solutions, CTS
05.2022 - Current

Business Analyst

Cognizant Technology Solutions, CTS
05.2022 - 12.2023

Quality Assurance Engineer

HCL Technologies
12.2018 - 11.2021

Quality Assurance Engineer

HCL Technologies

Electronic Engineering

Annamalai University
Ragavi Sattanathan
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