Ragen Durante
Data Analytics
Spring City,PA
Summary
Detail-oriented analytics professional with strong people and organizational skills, and a successful 10 year career in analytics roles within large and fast-paced organizations. Accountable team player with ability to manage multiple priorities simultaneously.
Overview
11
11
years of professional experience
Work History
Customer Information Consultant
Independence Blue Cross
05.2019 - Current
- Develop and maintain consultative partnership with internal and external customers (e.g. employer groups, brokers and consultants).
- Analyze data and industry trends in medical management and claims utilization to present findings and recommendations to external customers through executive presentations.
- Identify areas for automation, collect requirements and oversee execution and testing of report development.
- Manage schedule of external customer meetings and coordinate with internal business partners.
- Collaborate with key stakeholders in strategic discussions to support renewals, buy-ups and new business opportunities.
- Create queries, reports and dashboards to support customer needs.
Data Scientist
Frontline Education
02.2017 - 05.2019
- Responsible for managing team workflow and overseeing all analytics projects from requirements to completion.
- Identified opportunities for centralizing data, connecting disparate data sources and improving processes for cross-solution reporting.
- Collaborated with product managers, data stewards, engineers and other key stakeholders to understand business needs and identify key performance indicators.
- Analyzed complex datasets to deliver valuable and actionable insights.
Analytics Engineer
Capital Blue Cross
05.2013 - 02.2017
- Collaborated with internal business areas to identify business requirements to help improve analytical frameworks.
- Performed retrospective trend analysis in support of corporate performance and forecast initiatives.
- Automated recurring processes to improve efficiency, including monthly production of a corporate dashboard.
Education
Master of Science - Analytics
Villanova University
Villanova, PA 05.2001 -
Bachelor of Science - Mathematics
Millersville University of Pennsylvania
Millersville, PA 05.2001 -
Skills
SQL
Volunteer
Spay and Save, Inc.
- Managed volunteer schedule
- Coordinated transportation of adoptable cats
- Recruited and trained new volunteers for habitat maintenance
- Organized monthly adoption events
- Oversaw the creation, testing and implementation of a new website
- Processed adoption applications
- Fostered kittens and adult cats from 2019 to 2023
Timeline
Customer Information Consultant
Independence Blue Cross
05.2019 - Current
Data Scientist
Frontline Education
02.2017 - 05.2019
Analytics Engineer
Capital Blue Cross
05.2013 - 02.2017
Master of Science - Analytics
Villanova University
05.2001 -
Bachelor of Science - Mathematics
Millersville University of Pennsylvania
05.2001 -
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