Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raghavender Gogi

Fremont,CA

Summary

Results-oriented Manager with expertise in operations improvement and employee motivation strategies. Skilled in regulatory compliance, process optimization, and strategic planning. Proven ability to lead teams toward measurable outcomes while fostering a culture of accountability and excellence.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior SRE Manager (Collective Health Platform Infrastructure)

Collective Health Inc
01.2024 - Current
  • Revitalized engineering processes such as CI/CD code coverage, which led to a productivity increase by up to 90% along with enhanced quality assurance measures.
  • Accelerated upgrade processes with zero downtime by automating infrastructure and software releases; successfully launched 30+ functional releases in two years across multi cloud regional data centers using AWS, Azure and GCP.
  • Implemented observability through Cloud watch, Prometheus and Grafana across production fleet for both Application and databases to proactively detect customer outages. Integrated with pager duty and Jira for incident notification and reporting.
  • Implemented Kubernetes control plane and data plane in AWS US-west and US-east regions with DR capabilities.
  • Supervised an international team of over 20 SRE/Devops with round-the-clock on-call rotation for incident management, PCI and SOC2 security compliance.
  • Coordinated product/software releases, including Security compliance and Monthly Patching.
  • Planned Performance Infrastructure across regional rollouts in Commercial/Gov AWS data centers.
  • Led service operations in production data centers by implementing on-call rotation with system/application monitoring using telemetry, Grafana Dashboards, and other processes.
  • Enabled touchless regional build program that optimized regional bootstrap time to less than six hours without manual intervention across various global data centers.
  • Amplified Oracle Big data services through leadership in SRE, DevOps, Infra and product development teams; including Data Catalogue, Data Analytics & AI/ML Services.
  • Proposed and evangelically promoted industry-compliant architectural patterns for AWS-based deployment, networking, and advanced security architecture.
  • Inspired significant improvements in customer support/onboarding processes via online demos monitoring, alarms, and real-time incident management.
  • Deployed a POC using Tensor Flow/Junyper to train models of DevOps production incidents and mitigations for knowledge-based systems creation.
  • Fortified our network security through real-time vulnerability detection during both build & runtime as part of the CI/CD automation process.
  • Leveraged Kubernetes' auto-scaling for enhanced elasticity & compute density, minimizing resource use.
  • Led Java framework development for tracking customer usage and audit events/metrics. Cloud uptime
  • Spearheaded OCI-based OLAM platform creation, leading a worldwide team of professionals.
  • Designed scalable big data lakes, analytics services, and AI/ML recommendation systems.
  • Expanded scalability & performance capabilities, supporting peak customer loads.
  • Collaborated with OCI cross-functional teams to ensure organizational success.
  • Reduced IT infrastructure costs engineering team productivity

Senior SRE Manager (Oracle Cloud Infrastructure)

Oracle Corporation
02.2012 - 12.2023
  • Led SRE, DevOps, Infra and product development teams to build, deploy and regional rollout of highly scalable, Secure, distributed, and Autonomous Oracle Big data services which includes, Data catalog, Data Analytics and Data AI/ML services.
  • Automated upgrade/release/patching of infrastructure and software releases to public and private cloud data centers with zero downtime to customers. Successfully rolled out 30+ functional releases in just 5 years to 40+ commercial and 10 US/UK GOV regional data centers.
  • Established zero tolerance security through network security, auto scanning and vulnerabilities detection in real time during both build and runtime as part of CI/CD and regional build automation.
  • Contributed to the architecture and implementation of control plane (Docker swarm) and data plane (k8s) for lifecycle management of Oracle cloud services in production data centers.
  • Led the touchless regional build program to automate regional data centers bootstrapping in various global data centers with no manual intervention and helped to optimize regional bootstrap to less than 6 hours.
  • Improved the scalability and performance of various Oracle cloud services to support peak customer loads in the range of 100-1000 Peta bytes of data and to improve SLA/SLO by 95%.
  • Improved elasticity and compute density of infra and applications through autoscaling capabilities using Cluster auto scaling and pod auto scaling features of Kubernetes.
  • Improved various engineering processes, including CI/CD, code coverage, functional test suite automations which helped to improve development quality/code coverage/productivity by 90%.
  • Improved customer on call production support and onboarding processes through online demos, monitoring, alarms, pager duty integrations and real time incident management through CAPA and NOC processes.
  • Hired, mentored, and promoted team of engineering managers, lead developers and Dev Ops/SRE for designing and implementing Oracle SaaS and Oracle Big data services.

Senior Development Manager (Intuit Financial Services)

Intuit
02.2010 - 02.2012
  • Guided and mentored a team of 30+ through sprint planning and scrum meetings, driving successful engineering project executions for Intuit Financial Services.
  • Defined architecture, implemented design strategies, and developed frameworks for a cloud-based global data center as an Engineering Development Team. This included UI frameworks, web services, and SAML/OAUTH integrations.
  • Assisted QA team in creating automation with Silk Automation, introduced App Scan for security checks, conducted code reviews using Code Collaborator, and established automated builds via Jenkins for continuous integration.
  • Worked with DEV OPS team on release production support deployment upgrades, addressed post-production scalability issues using Splunk Dashboards & CA Introscope tools.
  • Collaborated with Performance Team to plan capacity for production data centers' deployment and design high availability & standby data center solutions.
  • Collaborated closely with various other Intuit groups, engineers, and architects on major integrations for the Transform Online Business initiative.
  • Led both onsite and remote offshore teams through sprints and daily scrums as Scrum Master, promoting effective communication within the team.
  • Engaged in sessions with third-party integrators and bank customers, ensuring seamless collaboration across all parties involved.
  • Presented demos to Intuit executives and bank customers, strengthening key stakeholder relationships.

Engineering Manager (Cisco Commerce Workspace)

Cisco
05.2007 - 01.2010
  • Orchestrated the integration of Cisco's e-commerce application, serving 10,000 global customers and partners for complete management of networking products and services.
  • Augmented B2B integration by aligning CCW applications with non-J2EE applications such as Siebel BPEL & partner apps via web services framework.
  • Mastered development of framework, web service APIs, UIs, and server-side components for applications like Quoting, Configuration Pricing Order & Deal promotions using Portlets JSF Struts AJAX Spring drools hibernate.
  • Leveraged exceptional collaboration skills, working closely with diverse release management teams to successfully launch innovative new features into production.
  • Cultivated effective, transparent communication channels with the Cisco business team to derive crucial business and integration requirements.
  • Led project planning, setting roadmaps with milestones for different modules as manager. Initiated UML class, activity, and sequence diagrams to effectively guide developer teams.
  • Fostered collaboration for end-to-end integrations with other Cisco commerce groups.
  • Proactively addressed production issues and customer concerns post-rollout swiftly.
  • Innovated XML schema design, developing interfaces for each business web service.
  • Refined OR and data model design using Hibernate tools for the data layer.
  • Led a team of engineers in designing and developing various modules.

Education

Master of Science - Engineering and Technology

National Institute of Technology
Ursa, IL
07.1996

Skills

  • Java, Python, Go, J2EE frameworks, PERL, Docker, Docker swarm, Kubernetes, AWS, Chef/Salt stack orchestration frameworks, Spark, Mongo DB, Kafka, Hadoop, Cassandra, Oracle cloud, EC2, Lambda, ECS, EKS, Dynamo DB, Redis, Glue, S3, Kinesis, AWS elastic search, AWS EMS, Shepherd, MFO, Team city/Build service, Overlay OKE, Object storage, Splat, Service gateway, Networking, Security, Telemetry, Grafana, Lumberjack
  • Team leadership
  • Performance management
  • Staff development

Certification

  • Harvard business School
  • Graduated EMBA courses in Leadership and Management - 2021
  • Certified AWS solution architect
  • Google AI/ML online course
  • Certificates/Patents
  • CAPA

Timeline

Senior SRE Manager (Collective Health Platform Infrastructure)

Collective Health Inc
01.2024 - Current

Senior SRE Manager (Oracle Cloud Infrastructure)

Oracle Corporation
02.2012 - 12.2023

Senior Development Manager (Intuit Financial Services)

Intuit
02.2010 - 02.2012

Engineering Manager (Cisco Commerce Workspace)

Cisco
05.2007 - 01.2010

Master of Science - Engineering and Technology

National Institute of Technology