Raghavendra
Technical Project Manager
Bangalore,Karnataka
Summary
Resourceful and results-driven Technical Project Manager with a proven track record of streamlining delivery processes, optimizing operations, and maintaining schedules to enhance customer satisfaction and boost business revenue. Experienced in effectively coordinating diverse teams and resources to achieve objectives with precision. Known for being organized, detail-oriented, and proactive, with a strong dedication to delivering top-notch solutions and cultivating collaborative team environments.
Overview
24
24
years of professional experience
2000
2000
years of post-secondary education
6
6
Certifications
Work History
Delivery Manager
IBM India Pvt Ltd
01.2023 - Current
- Led end-to-end cloud migration projects, successfully transitioning Quick Suite 3.x applications to QS4.x
- Developed and communicated a clear product vision and roadmap, aligning cloud migration strategies with business goals.
- Collaborated with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with organizational priorities.
- Managed and prioritized the product backlog, making data-driven decisions to maximize business value.
- Oversaw the development and implementation of migration plans, including timelines, resource allocation, and risk management.
- Worked closely with engineering teams to ensure timely and high-quality delivery of migration tasks.
- Conducted regular sprint planning, reviews, and retrospectives to ensure continuous improvement in processes and outcomes.
- Ensured compliance with security, regulatory, and governance requirements throughout the migration process.
- Provided post-migration support, monitoring performance and resolving any issues to ensure optimal operation of the migrated environment.
- Project: Next Gen Cloud migration
- Client: PricewaterhouseCoopers
- Team Size: 30 Members
- Key Achievements: Successfully led the migration of 50 applications to Azure NGC cloud, resulting in performance improvement, better platform to cater the applications. Reduced migration-related downtime by 25%, enhancing business continuity and user experience.
Technical Project Manager
IBM
04.2014 - 12.2022
- Oversee Multiple projects across all phases of development. Monitor workflow and make timeline adjustments as needed.
- Work as part of an interdisciplinary team to achieve project milestones and Collaborate with development to plan project sprints.
- Develop status reports, cost estimates and resource plans and Make vital decisions and drive decision making across projects.
- Implement and maintain development best practices and Managed resource and capacity planning for projects.
- Supported development and software quality assurance to ensure optimal progress and product stability for end users.
- Own the resource efficiency of implementation/support and R&D technical resources in Bangalore Office.
- Work with implementation/support leads to determine resource priorities, and then allocate resources in line with those priorities.
- Establish timelines, budgets and allocate people and technical resources to implementation, support and R&D projects.
- Work with our customer-facing project managers, product managers, and senior management to establish plans and goals for each project, taking into consideration technical team needs.
- Set objectives, assign tasks, allocate budgets to achieving intermediate and overall implementation and product goals.
- Work closely with senior management and project managers to track progress, provide timely updates, and collaborate.
- Project: CICD DevOps
- Client: American Express
- Team Size: 20 Members
Sr Business Analyst
IBM
07.2007 - 04.2014
- Responsible for gathering the requirement for the Midrange Reference Architecture provisioning and transfer those to the Product Backlog for the Design & Development.
- Providing technical and workflow details to the Development of Midrange Service in Service Catalog.
- Lead the Cross-functional technical workshops with the application teams and gather all the key information related to design, analytics, engagement, project management, and engineering the services required for Deployment.
- Responsible for gathering high level project Information to the development team, to understand business needs, preparation of high level test strategy.
- Provide Test Project Designer with any questions regarding use cases and requirements mapping.
- Lead the Post Release RA communications & Help Desk Announcement.
- Involve in developing Test Scenario /Idea Log as assigned may use Quality Center Requirements section.
- Involve in develop test scripts that trace to the Test Scenario/use cases/requirements - Quality Center (QC) Test Plan and Test Lab.
- Created Power point presentation on the yearly Midrange service updates in each releases to leaders.
- Execute scripts according to schedule (may be determined by Test Designer). Report defects and retest code fixes.
- Organize project meetings with appropriate stake holders on defect management, requirements walkthrough, etc.
- Proactively identify and escalates any issues or risks to the Project Test Lead and/or Test Lead and provide with the resolution.
- Provide to Customer with the detailed testing efforts estimates with different phases of testing in Software Development Life cycle.
- Provide status of project/progress as needed to support testing metrics.
- Provide the best & profitable solutions to business needs by following the industry best practices for technical build of the applications.
- Ensure 100% security standards compliance with all the solutions for the Service Design, Develop & test by making sure that they are as per the American express technical advisory standards.
- With the expertise on the problem & change management best practices, manage all the Change management records and problem management records. Timely action on them is very crucial for meeting AXP's goals.
- Project: Midrange Provisioning - Infrastructure Operations
- Client: American Express
- Team Size: 5 Members
Test Lead
Cyberwerx Solutions
04.2006 - 07.2007
- Module lead, Responsible for the HA-DAP load verification.
- Working on DAP (Dispatch Application Part) of Motorola Iden network.
- Worked on Roaming & Mediator Application.
- Done Testing and Analysis of the various Call processing tasks.
- Worked on Various cellular Environment using Simulators.
- Project: Iden/GSM Network
- Client: Motorola
- Team Size: 4 Members
- Test tools: Motorola Propriety Tool
Sr Software Engineer
Wipro Technologies
08.2005 - 04.2006
- Working on the SS7 & MPS Server.
- Done analyzing protocol like SS7.
- Used PeriPro tools in building and testing the various application on Periphonics system (IVR System).
- Worked on Sun Solaris 2.8, UNIX for (CLI - Command line interface).
- Hardware architecture, Server client network topology. Knowledge of MPS and SS7 Server.
- Manual Testing (Black Box Testing) and features. Preparing test cases as per the test plan.
- Project: Nortel Periphonics
- Client: Nortel Networks
- Team Size: 8 Members
Sr Technical Engineer
ZTE Kangxun Telecom Company India Pvt. Ltd
06.2003 - 06.2005
- Sr System Engineer & Field & Lab Support Engineer in the Telecom domain (Wireless Systems).
- Project: MSC- CDMA - 3G Technology
- Client: ZTE
- Team Size: 4 Members
- Test tools: Protocol Analyzer
Contract Engineer
ITI Limited
04.2001 - 05.2003
- I worked on the ISPX project, in which it is a Digital Exchange developed for Defense & Railways.
- Project: ISPX
- Client: ITI LTD
- Team Size: 4 Members
- Environment: Linux/ Sun Solaris
Education
Bachelor's - Electronics & Communication
Karnatak University (STJIT)
Skills
Cloud migration
Certification
AWS Cloud practitioner
Industries And Domains
- Banking & Financial Infrastructure Services
- Insurance and Financial Services
- Telecom (Service oriented application)
- Telecom & Networking (Core CDMA Call processing & Traffic)
Awards
- IBM Awarded as Top Contributor
- IBM awarded for my Service Delivery Excellence in Midrange Release
- Awarded as certification of Appreciation by Nationwide (IBM Client)
- I got Caught (Bravo) Award from Nationwide Insurance
Profile
Develop strategies and operational plans to standardize compliance-based service offerings for customers, ensuring consistency and efficiency., Responsible for revenue realization by coaching developers and testers to deliver high-quality software solutions. Lead and collaborate with skilled engineering teams to implement and deliver solutions on time., Partner closely with product owners and business analysts to align product architecture with evolving business needs., Manage diverse technical requirements, negotiate effectively, and articulate the rationale behind technical decisions to support business objectives. Serve as a trusted advisor to program leadership, bringing the right technical expertise to the table., Research, analyze, and recommend innovative solutions that align with business and technology goals., Partner with DevOps teams to operationalize product deliveries, ensuring seamless deployment and support., Experience in cloud hosting service implementation, including expertise in enterprise infrastructure environments such as Amex., Exceptional analytical skills to evaluate information from multiple sources, reconcile conflicts, and derive actionable insights. Proficient in distilling complex technical processes for both technical and non-technical audiences., Extensive experience in system testing, integration testing, and user acceptance testing across diverse projects, ensuring reliability and performance., Possess excellent communication, presentation, and interpersonal skills, with proven ability to elicit requirements and foster stakeholder engagement., Expertise in IT service management, vendor management, risk management, and gap analysis to optimize project delivery and mitigate challenges., Skilled in QA and testing, web service platforms, product development technologies, and implementation of business applications on the internet. Proficient in Java, testing concepts, and cloud environments., Hands-on experience in core switching domains, telecom network infrastructure commissioning, interoperability testing, and QA for telecom systems like ZTE Main Switching Center (MSC)., Adept at project estimation using functional points and translating business and client requirements into system specifications.
Timeline
Delivery Manager
IBM India Pvt Ltd
01.2023 - Current
Technical Project Manager
IBM
04.2014 - 12.2022
Sr Business Analyst
IBM
07.2007 - 04.2014
Test Lead
Cyberwerx Solutions
04.2006 - 07.2007
Sr Software Engineer
Wipro Technologies
08.2005 - 04.2006
Sr Technical Engineer
ZTE Kangxun Telecom Company India Pvt. Ltd
06.2003 - 06.2005
Contract Engineer
ITI Limited
04.2001 - 05.2003
Bachelor's - Electronics & Communication
Karnatak University (STJIT)
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