Raghavendra DS

Project: Boeing

Tools: Workday, ETS, ETAV, Citrix, Worklife, insite,

• · Handling end-to-end equerries of learning programs Employee data management EDG, LOA, Payroll, paycheck, leave, PPL, FMLA, Holiday lists, Timekeeping, Record time, US, UK, Global, Taxes, FMLA, Garnishment, deduction, Health insurance, benefits, retirements, pensions.
• · Quality management system, root cause corrective action, Monitor and measure the quality of inbound.
• · Day-to-day meetings with the clients on the process.
• · Update the quality control standards, methods, and procedures to meet compliance requirements.
• · Monitor and measure the quality of inbound and outbound calls.
• · Daily quality report scores result to quality management.
• · Conduct role-play sessions with the agent and supervisor.
• · Responsible and manage first-level operation related escalations and ensure accuracy.
• · Conducting process training to address business requests and troubleshoot issues.
• · Participate in scheduling internal call calibration sessions with clients Boeing to reinforce the feedback development goals.
• Coordinating with new joins, documentation, collocations, assets, allocations, and onboarding formalities

• Tools: Smart Recrutier, iTap, Talview, Workday
• Executed the end-to-end IT recruitment life cycle, demonstrating expertise in recruitment activities.
• Managed daily demands by providing suitable profiles for various skill sets, meeting 100% of the daily requirements.
• Sourced resumes through platforms such as Naukri, Monster, LinkedIn, Freshersworld, and various databases, including internal databases.
• Scheduled and coordinated daily interviews and drives, ensuring seamless feedback collection, document compilation, HR rounds, fitment approval, offer processing, and onboarding.
• Working exclusively for Weekday/Weekend drives, line up the candidates according to the hiring manager's expectations, and coordinate interviews at drives.
• Participated in weekly update calls with the VP and delivery teams, ensuring alignment with organizational goals.
• Proficiently utilized Applicant Tracking Systems and other recruitment tools and technologies, streamlining the hiring process.
• Implemented best practices and tailored methodologies to enhance the recruitment process, tools, and strategies.
• Demonstrated expertise in HR, HRO, HR generalist, HR IT, IT recruitment, Excel, Workday, resource management, internal fulfillment, and bench management.
• Collaborated with leads on multiple hiring requirements, fostering a dynamic and efficient hiring process.
• Facilitated interview coordination with HR managers and department heads, ensuring smooth interview scheduling and clarity on job descriptions.
• Maintained a comprehensive candidate tracker data sheet and prepared a weekly recruitment report, providing insights for informed decision-making.
• Successfully handled the recruitment for IT positions such as Software Testing, End-to-End Testing, Oracle Finance Cloud, Java Development, Scrum Master, Agile, Devops, Python, UI, UX, Cloud, GCP, Azure, AWS, both development and testing, Project Manager, and Technical Architect.

HR Recruiter

• Attending daily status updates with team members on previous day activities and current day activities.
• Handled in NON-IT requirement,
• Participated in the initial hiring process Calling the candidates, explaining the requirement and choosing the right candidate.
• Study the job description thoroughly and understand it properly, Do the initial screening of the resumes.
• Line up the candidates for the interview as per the schedule, coordinate with the candidates on the phone, take initial interviews with them, and screen them before scheduling them for face-to-face discussion
• Proficient in recruiting candidates from all levels (Junior to Senior Manager Level).
• Job posting and mass mailing to find a relevant candidate.
• Managing and conducting Walk-in drives.
• Screened and conducted 1000+ telephonic personal interviews to evaluate candidates.