Raghunandan Maram
Pleasanton,CA
Summary
- 20+ Years of work experience and established core competencies in Quality Management systems and Process consulting.
- End to end Quality management system development and deployment across the organization based on Business needs of the organization in compliance with ASPICE, ISO 9001:2015, ISO 26262, ISO 21434, ISO 42001.
- Quality Management coaching for cross functional teams across the organization.
- Handled multiple Continuous Improvement projects based on cost of quality, Project Level data analytics, Metrics Definition, Metrics Analysis, Lessons learnt and Best practices Deployment.
- End to end Configuration Management, Change Management, Risk Management, Document Management definition and roll out.
- Quality Assurance and process consultancy support for projects in Automotive, Avionics, Finance and Medical domain.
- Well-traveled and have successfully executed consulting projects in Japan, United States and various cities in India.
- Have provided training to various levels of management and Engineers on several Process improvement frameworks.
- Fluent in Japanese and conducted trainings in Japanese.
- Was responsible for Process Definition, Process training and Process harmonization in Stages tool for CC department in Bosch-Japan.
- Possess excellent interpersonal, communication and organizational skills with proven abilities in training & development.
- Part of the O2 (outstanding rating for consecutive years) league in HCL.
- Won appreciation from both client and Employer for services rendered.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Quality Systems Manager
Ample Inc.
08.2023 - Current
- Gap analysis as per ISO 9001:2015, IATF, ISO 21434
- Project Planning for QMS definition across Ample
- Conceptualizing the QMS architecture, landing page
- Establishing SME teams and working with SME teams to define processes
- Detailed task planning in JIRA for QMS definition
- Establishing end-to-end Manufacturing processes in line with ISO 9001 and IATF
- Process definition and rollout of Advanced product Quality planning (APQP), Production part approval processes
- Process Failure Modes and Effects analysis (PFMEA) process, templates, rollout of process
- Control plan templates and process Rollout
- Narrowing down Special characteristics (SC) and managing the SC’s
- Establishing Non-Conformance management, Document management, Change Management processes, Release management
- Establishing Supply chain processes (Supplier selection, Supplier audit, Continuous supplier monitoring
- Establishing Inventory processes, Inventory management, movement of equipment
- Establishing Step-by step Standard operating procedures for the technicians to follow
- Establishing and rolling out Quality KPI dashboards
- Establishing the Internal Audit process and living the process in “Airtable” tool
- Lean Document management (based on the limited budget available)
- Establishing end to end Cyber security management systems (CSMS) in line with ISO 21434
- Establishing Equipment management and calibration process
- Conducting Internal audits and leading the team to successful recertification audits for “Conformity of Production” for the EU region
- Scoping, planning internal audits, conducting Internal audits, hand holding for Non-Conformance closure, External auditor interactions leading up to the COP recertification audit
- Reporting to the CEO and management on the progress of the QMS and process definition activities
- Acting as the Management representative in external ISO 9001 audits for type approval (COP audit)
Senior SQA Lead
LUCID Motors
11.2021 - 05.2023
- Planning and Conducting ASPICE process assessments for Suppliers that involved following activities:
- Working with suppliers in defining the scope for process assessments
- Assessing the suppliers based on the ASPICE Process area scope agreed.
- Identifying non conformances, preparing a plan of action in discussion with the Suppliers
- Reporting to Senior management on the Non conformances
- Regular tracking of non-conformances to closure
- Lead Process definition activities for Requirements management, Defect management, Change Management based on ASPICE framework, that involved following activities:
- Gap Analysis of the Processes
- Planning of the milestones in Process definition
- Leading SME team and defining Processes.
- Rollout of the processes by training to Organization
- Trained the entire organization on Defect management and Change Management.
- Working with departments to define agile processes for continuous builds using the CI/CD lifecycle.
- Part of the central SEPG team looking into the Process improvements and prioritization of Process requirements across Lucid
- Assessing the Process needs and defining processes to enable Agile work environment that includes:
- Defining processes for Agile Project planning and project management
- Defining processes for Requirement management in an agile environment
- Brainstorming and defining Processes for Branching and merging of code sets in a continuous build environment.
Senior Project Manager
ZF TRW (Client of HCL America)
03.2017 - 11.2021
- Deployment of ASPICE framework
- Working with the customers in defining the scope for process improvement
- Identification of gaps with respect to ASPICE framework
- Assisting the Projects in closing out the Gaps with respect to ASPICE framework
- Responsible for the Process Definition, Process Compliance check as per ASPICE framework
- Responsible for ASPICE training and implementation support in Projects
- Responsible for Handling of the Quality activities for the entire customer account
- Involved in Metrics Definition, Implementation, collection and Analysis.
- Providing periodic ASPICE status reports to Senior management in ZF-TRW
- Participating in the status reporting to customers on ASPICE Improvement activities
- Successfully facilitated and coordinated in achieving L2 capability as per ASPICE V3.0 (HIS/VDA scope) for the processes chosen across 3 customer projects.
- Coordinating in piloting of Mechanical ASPICE framework and preparing the teams for compliance
- Engineering Quality Assurance for Projects using ZF TRW C-40 process framework from Project initiation to Project closure.
- Conducting the Gate Reviews and ensuring adherence to ZF TRW C-40 process framework.
- Conducting Delivery assurance audits for deliveries to Customer
Project Manager
HCL India
08.2014 - 02.2017
- Gap analysis of Processes in line with ASPICE
- Assisting the Projects in closing out the Gaps with respect to ASPICE framework
- Responsible for the Process Definition, Process Compliance check as per ASPICE framework
- Responsible for ASPICE training and implementation support to Projects
- Responsible for Handling of the Quality activities for the entire customer account
- Involved in Metrics Definition, Implementation, collection and Analysis.
- Providing ASPICE status to customers in Germany and Senior management in HCL
- Managing the Quality team and working towards achieving the Quality targets given
- Participating in the status reporting to customers on ASPICE Improvement activities
- Part of the core ASPICE improvement activities across HCL for ML5 ASPICE activities
Department Quality Analyst
Bosch India
08.2013 - 08.2014
- Gap analysis of Processes in line with ASPICE
- Assisting the Projects in closing out the Gaps with respect to ASPICE framework
- Analyzing areas for automation of activities for ASPICE status reporting
- Responsible for the Process Definition, Process Compliance check as per ASPICE framework
- Responsible for ASPICE training and implementation support to Projects
- Responsible for Handling assigned SEPG Process improvement activities
- Involved in Metrics Definition, Implementation, collection and Analysis.
- Participated in capability assessment and successfully ensured the L3 ASPICE capability assessment in over 3 projects.
Senior Technical Specialist
Bosch-Japan
02.2009 - 07.2013
- Gap analysis of Processes in line with CMMI L3
- Assisting the Projects in closing out the Gaps with respect to CMMI framework
- Part of the Core team for CMMI L3 appraisal in Japan-Bosch
- Responsible for the Process Definition in Stages for CC-Japan, in compliance to CMMI and ASPICE
- Responsible for Harmonization and conducted Stages (PROLIB) process training and implementation support to Projects.
- Responsible for Handling assigned SEPG Process improvement activities
Quality Specialist (QA)
RBEI
11.2006 - 01.2009
- Gap analysis of Processes in line with ISO 9001:2000
- Harmonizing the defect Tracking System with Customer’s systems
- Setting out quality standards and conducting regular audits for various projects
- Analysis of Customer Satisfaction Index and defining action plans and tracking the implementation of the action items
- Process Metrics Collection, Analysis at Department level and providing recommendations.
- Contribution in defining annual improvement plans and setting Department Wide performance goals by providing relevant metrics data.
- Reporting the Quality status of the Department to Senior Management
- Managing of Project Quality co-coordinator role for Department including training of project Quality coordinators, Improving effectiveness of the role
- Piloting and evolving the Effort look up tables for Software Integration, System testing and hardware projects.
- Coordinating in Root Cause Analysis, Decision analysis and Resolution
- Involved in Transition of Configuration Management system from VSS to MKS
- Performed Work product audits in the Projects related to Airbags.
Education
Under Graduation - Computer Science Engineering
JNT University
05.2004
Intermediate - undefined
Adarsha Junior college
04.2000
School - undefined
Sri Sathya Sai Higher Secondary School (CBSE)
04.1998
Skills
- Automotive SPICE
- ISO 9001:2015
- DO-178b
- ISO/IEC 27000
- ISO 42001
- Six Sigma
- ISO 26262
- ISO 21434 (Cyber security)
- Quality Management Systems
- IATF
- SEPG
- Training on processes
- Metrics
Accomplishments
- Successfully handled the end-to-end ISO 9001:2015 recertification for Ample
- Successfully facilitated ASPICE level 2 capability assessment across various customers in various projects in ZF TRW
- Successfully facilitated in achieving ASPICE (V2.5) ML5 rating for HCL India
- Successful implementation of CMMI L3 v1.3 in Bosch-Japan
- Successful rollout of harmonized Processes in CC-Japan (Definition, Training using Japanese)
- Successful implementation of ISO 9001 in Inooga Solutions Private Limited
- Successful Facilitation of process improvements for CMMI level 4 appraisal of Knowledge InfoTech Private limited
- Successfully Facilitated in Re-certification audits for DO-178B in CG-Smith Software private limited (Presently KPIT)
- Successfully Facilitated in Re-certification audit for ISO 9001:2000 in Bosch India
- Successfully supported Onsite Implementation of Auto-Spice Framework from Offshore in CG-Smith Private Limited
- Certified AGILE Scrum Master
- Facilitated successfully for achieving ASPICE capability and Maturity assessments.
- Certified Internal Quality Auditor from HCL
Certification
- Certified ISO 9001:2015 Quality management system Champion
- Certified AGILE scrum Master
- Trained ASPICE Provisional Assessor and handed over 50+ External ASPICE audits at ZF.
- Member of the GATE4Spice chapter of North America
- Certified Six sigma Green belt
Personal Details
Japanese
English
Hindi
Telugu
Timeline
Quality Systems Manager
Ample Inc.
08.2023 - Current
Senior SQA Lead
LUCID Motors
11.2021 - 05.2023
Senior Project Manager
ZF TRW (Client of HCL America)
03.2017 - 11.2021
Project Manager
HCL India
08.2014 - 02.2017
Department Quality Analyst
Bosch India
08.2013 - 08.2014
Senior Technical Specialist
Bosch-Japan
02.2009 - 07.2013
Quality Specialist (QA)
RBEI
11.2006 - 01.2009
Intermediate - undefined
Adarsha Junior college
School - undefined
Sri Sathya Sai Higher Secondary School (CBSE)
Under Graduation - Computer Science Engineering
JNT University
Work Summary
- Ample Aug. 2023 till date
- Lucid Motors Nov.15th 2021 til May. 2023
- HCL America Mar’2017 till Nov.15th 2021
- HCL India Aug’2014 till Feb’2017
- Bosch Japan Feb’ 2009 till Jul’2014
- Bosch India Nov’2006 till Feb’2009
- CG-Smith Software Private limited Dec’2005 till Nov’2006
- Fusion Technologies Limited May’2004-Nov’2005
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