Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Raghunath Sarvepalli

Frisco,TX

Summary

Raghunath Sarvepalli is an accomplished Technical Project Manager with over 20 years of experience in the IT industry. He has successfully partnered with both business and technical teams to deliver high-quality projects using agile methodologies and best practices across the project lifecycle. Raghunath has held various roles throughout his career, including Program Manager, Technical Project Manager, Scrum Master and Senior IT Specialist. His expertise spans project management software, processes, tools, budgeting, and stakeholder collaboration, Customer Success, driving operational efficiencies and ensuring the successful execution of complex IT initiatives. Mr. Sarvepalli has significant experience managing both cyber security and healthcare projects. He has led initiatives to enhance cyber security measures, safeguarding sensitive data and strengthening IT infrastructures against emerging threats. Additionally, he has successfully managed healthcare IT projects, ensuring compliance with regulations such as HIPAA and delivering secure, scalable e-health solutions.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Project Manager

IBM
01.2021 - Current
  • Managed cybersecurity projects by developing and executing comprehensive strategies, including risk assessments, infrastructure separation, and compliance adherence, ensuring secure and compliant environments for all stakeholders
  • Delivered successful outcomes by coordinating cross-functional teams, mitigating security risks, and implementing robust monitoring systems, resulting in enhanced security posture and minimal disruption during transitions
  • Led the migration of enterprise applications to hybrid cloud environments, optimizing performance, scalability, and cost-efficiency while ensuring seamless integration with existing IT infrastructure and enhancing business agility
  • Led the successful implementation of Pega CRM solutions, significantly enhancing organizational productivity and efficiency
  • Aligned client strategy with product-focused goals, resulting in 10% increase in operational efficiency by implementing Pega enterprise applications
  • Led a team of technical project managers, architects, and SMEs to deliver integration solutions, demonstrating people management skills, professional growth for direct reports, and best practices in executing initiatives aligned with organizational KPIs
  • Drove 15% reduction in project delivery time; successfully transitioned the organization to agile methodologies
  • Completed all projects with 100% accuracy, communicating to key stakeholders and senior leadership on project timelines, budgets ($2.5 Million per year) and updates aligned with client expectations and project scope
  • Resolved 90% of client facing escalations as the first point of contact
  • Collaborated with vendors and acted as the internal liaison between customer and technical delivery teams, proactively communicating processes & procedures
  • Managed capacity planning, budgets, contractual commitments, and delivery for multiple programs and projects, informing stakeholders of status via monthly business reviews and performance tracking
  • Led a high-performing team responsible for ensuring the reliability and efficiency of critical technical environments, including 24/7 production support across e applications
  • I drove strategic initiatives in change management, capacity planning, and disaster recovery, while overseeing high-severity incident management and system reliability, directly aligning technical operations with organizational growth and business objectives

Technical Project Manager

NASCO
01.2012 - 01.2021
  • Managed healthcare IT projects, ensuring compliance with ICD-10 and NPI regulations, overseeing technical reviews, project milestones, and educating clients and stakeholders on IT systems
  • Met client KPIs in system performance by implementing compliance changes involving first pass rate and average call handle time for customer service
  • Created, maintained, and updated Change Service Request (CSR) documentation and artifacts throughout the lifecycle, including CSR directories, CSR checklists, construction estimates, and technical design
  • Led risk identification and management throughout project lifecycles
  • Conducted technical design reviews with internal and external stakeholder to ensure all relevant groups understood the impact of solutions to systems and operations
  • Collaborated with customers to successfully transition to agile methodologies, resulting in reducing overall project delivery times by 15%
  • Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
  • Supported and executed simultaneous delivery of various e-commerce and mobile projects.
  • Identified risks early in the project lifecycle, developing mitigation plans to prevent schedule delays or cost overruns.
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Optimized resource utilization by accurately forecasting staffing needs and proactively addressing potential bottlenecks in the project pipeline.
  • Enhanced team performance by conducting regular training sessions and providing opportunities for professional development.
  • Accomplished client goals by providing quality technical projects.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Developed comprehensive documentation such as user guides and training materials to facilitate smooth handovers at the conclusion of each project phase.
  • Partnered with project team members to identify and quickly address problems.
  • Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
  • Integrated cutting-edge technology solutions into existing systems to streamline workflows and improve overall operational efficiency across various departments within the organization.

Project Manager & Technical Lead

IBM
01.2000 - 01.2012
  • Managed multiple IT projects valued ~$1 million each, ensuring on time delivery aligned with budget constraints
  • Partnered with customers and vendors as the main point of contact to gather requirements for change requests, providing project estimations, updates, design status, and development progress
  • Supported implementation and software and hardware upgrades for Invision products
  • Demonstrated project management experience by planning the adoption of IBM WorldWide Project Management Methodologies (OPAL framework), facilitating project planning discussions and application knowledge transfer from customers to IBM
  • Managed 35+ people, overseeing hiring and resource allocation
  • Implemented and monitored the Rational Portfolio Tool for Project Status tracking
  • Reviewed all changes associated with the application, planning for disaster recovery accordingly

Education

Bachelor of Technology - Engineering

Sri Venkateswara University
Tirupati, IN

Bachelor of Science -

SRI VENKATESWARA UNIVERSITY
TIRUPATI, ANDHRAPRADESH.

Skills

  • Program Management
  • Project Management
  • People Management
  • Digital transformation
  • Hybrid Cloud migration
  • Cyber Security
  • IBM Gen AI
  • Agile & Scrum Methodologies
  • IT Modernization
  • Regulatory Compliance
  • Risk Management
  • Stakeholder Management
  • Performance Metrics (KPIs)
  • Vendor Relations
  • Cross-functional Leadership
  • Team Management
  • Client Relationships
  • Cyber Security
  • MVS
  • VSE
  • VMS
  • OS-390
  • DB2
  • IMS
  • VSAM
  • IBM File
  • Prompt Engineering
  • Pega Enterprise Apps (CRM)
  • Project management
  • Project planning and development
  • Project planning
  • Project scheduling
  • COBOL
  • CICS
  • PL/I
  • JCL
  • ACS
  • Fortan
  • REXX
  • Python
  • SQL

Accomplishments

  • Improved Customer satisfaction by bringing the troubled projects back on target

Certification

  • Project Management Professional (PMP)
  • Certified ScrumMaster (CSM)
  • AWS Certified Cloud Practitioner
  • Cyber Security Essentials
  • Healthcare Insights and Solutions
  • IBM expert project manager
  • IBM Hybrid Cloud Management
  • IBM Watson
  • Agile Development & Scrum
  • Generative AI, IBM Cloud Advocate
  • AWS Cloud essentials
  • IBM Growth Behaviors
  • IBM Garage Essentials
  • IBM Watsonx.ai
  • Capability Maturity Model Integration (CMMI)
  • IBM ES-9000 Mainframe training

Timeline

Project Manager

IBM
01.2021 - Current

Technical Project Manager

NASCO
01.2012 - 01.2021

Project Manager & Technical Lead

IBM
01.2000 - 01.2012

Bachelor of Technology - Engineering

Sri Venkateswara University

Bachelor of Science -

SRI VENKATESWARA UNIVERSITY

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Raghunath Sarvepalli