Summary
Overview
Work History
Education
Skills
Languages
Timeline
ProjectManager

Raghunath Sarvepalli

Frisco,TX

Summary

Dynamic Project Manager with extensive experience at IBM, excelling in cybersecurity and IT modernization. Proven track record in risk management and stakeholder engagement, achieving a 25% reduction in security incidents. Strong leadership and creative problem-solving skills drive successful project outcomes and enhance team performance in agile environments.

Overview

26
26
years of professional experience

Work History

Project Manager

IBM
01.2021 - Current
  • Managed cybersecurity work streams, developing and executing strategies such as risk assessments, infrastructure separation, and compliance adherence
  • Ensured secure environments for stakeholders, delivering successful outcomes by coordinating cross-functional teams, mitigating security risks, and implementing robust monitoring, resulting in a 25% reduction in security incidents
  • Led the migration of enterprise applications to hybrid cloud environments, optimizing performance, scalability, and cost-efficiency while ensuring seamless integration with existing IT infrastructure and enhancing business agility
  • Led the successful implementation of Pega CRM solutions, significantly enhancing organizational productivity and efficiency
  • Aligned client strategy with product-focused goals, resulting in 10% increase in operational efficiency by implementing Pega enterprise applications
  • Led a team of technical project managers, architects, and SMEs to deliver integration solutions, demonstrating people management skills, professional growth for direct reports, and best practices in executing initiatives aligned with organizational KPIs
  • Drove 15% reduction in project delivery time; successfully transitioned the organization to agile methodologies
  • Completed all projects with 100% accuracy, communicating to key stakeholders and senior leadership on project timelines, budgets ($2.5 Million per year) and updates aligned with client expectations and project scope
  • Resolved 90% of client facing escalations as the first point of contact
  • Collaborated with vendors and acted as the internal liaison between customer and technical delivery teams, proactively communicating processes & procedures
  • Managed capacity planning, budgets, contractual commitments, and delivery for multiple programs and projects, informing stakeholders of status via monthly business reviews and performance tracking
  • Led a high-performing team responsible for ensuring the reliability and efficiency of critical technical environments, including 24/7 production support across e applications
  • I drove strategic initiatives in change management, capacity planning, and disaster recovery, while overseeing high-severity incident management and system reliability, directly aligning technical operations with organizational growth and business objectives
  • Turned around troubled projects and delivered them on time and boosting customer satisfaction

Technical Project Manager

Nasco
01.2012 - 01.2021
  • Managed healthcare IT projects, ensuring compliance with ICD-10 and NPI regulations, overseeing technical reviews, project milestones, and educating clients and stakeholders on IT systems
  • Met client KPIs in system performance by implementing compliance changes involving first pass rate and average call handle time for customer service
  • Created, maintained, and updated Change Service Request (CSR) documentation and artifacts throughout the lifecycle, including CSR directories, CSR checklists, construction estimates, and technical design
  • Led risk identification and management throughout project lifecycles
  • Conducted technical design reviews with internal and external stakeholder to ensure all relevant groups understood the impact of solutions to systems and operations
  • Collaborated with customers to successfully transition to agile methodologies, resulting in reducing overall project delivery times by 15%

Project Manager & Technical Lead

IBM
01.2000 - 01.2012
  • Managed multiple IT projects valued ~$1 million each, ensuring on time delivery aligned with budget constraints
  • Partnered with customers and vendors as the main point of contact to gather requirements for change requests, providing project estimations, updates, design status, and development progress
  • Supported implementation and software and hardware upgrades for Invision products
  • Demonstrated project management experience by planning the adoption of IBM WorldWide Project Management Methodologies (OPAL framework), facilitating project planning discussions and application knowledge transfer from customers to IBM
  • Managed 35+ people, overseeing hiring and resource allocation
  • Implemented and monitored the Rational Portfolio Tool for Project Status tracking
  • Reviewed all changes associated with the application, planning for disaster recovery accordingly

Education

Bachelor of Technology - Engineering

Sri Venkateswara University
Tirupati, IN

Skills

  • Program Management
  • Project Management
  • Agile & Scrum Methodologies
  • AWS and IBM Cloud Services
  • Cyber Security
  • Project rescue
  • IT Modernization
  • Regulatory Compliance
  • Risk Management
  • Stakeholder Management
  • Risk assessment
  • Cybersecurity compliance
  • Team leadership
  • Creative thinking
  • Performance evaluations
  • Team bonding
  • Microsoft Project
  • Cost analysis

Languages

English
Professional

Timeline

Project Manager

IBM
01.2021 - Current

Technical Project Manager

Nasco
01.2012 - 01.2021

Project Manager & Technical Lead

IBM
01.2000 - 01.2012

Bachelor of Technology - Engineering

Sri Venkateswara University

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Raghunath Sarvepalli