Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ragin McNeely

ALBUQUERQUE,NM

Summary

Dynamic and detail-oriented professional with extensive customer service experience at Elizabeth Parker Studio. Proven ability to manage time effectively while delivering exceptional guest experiences. Skilled in multitasking and maintaining a welcoming environment, ensuring customer satisfaction through attentive listening and prompt service. Committed to fostering positive interactions and enhancing overall service quality.

Overview

23
23
years of professional experience

Work History

Front Desk Receptionist

Elizabeth Parker Studio
03.2020 - 12.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Hostess

The Magic Castle
02.2021 - 08.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Waitress

Skip Gold Coin Saloon
04.2005 - 11.2007
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Waitress

Hooters Inc.
06.2001 - 10.2005
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

Flamenco Dancing/Spanish

UNM
Albuquerque, NM

Spanish

Univercito Tenchnological Estudios Superiores Del Monterey
Monterey, Mexico

High School Diploma -

St. Pious X
Albuquerque, NM
05-1996

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills

Languages

Spanish
Professional Working

Timeline

Hostess

The Magic Castle
02.2021 - 08.2023

Front Desk Receptionist

Elizabeth Parker Studio
03.2020 - 12.2023

Waitress

Skip Gold Coin Saloon
04.2005 - 11.2007

Waitress

Hooters Inc.
06.2001 - 10.2005

Flamenco Dancing/Spanish

UNM

Spanish

Univercito Tenchnological Estudios Superiores Del Monterey

High School Diploma -

St. Pious X

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