Rahab Te’o
Tempe,AZ
Summary
Certified Nursing Assistant that has assisted residents with daily living activities and household tasks. Patient and highly compassionate. Also hardworking employee with customer service experience, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Hospitality Aide /CNA
Montecito
Mesa, AZ
11.2023 - 02.2024
- Assisted patients with daily activities such as dressing and eating.
- Provided compassionate care to elderly and disabled patients.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Answered patient call signals and signal lights to determine patients' needs.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Transported residents within the facility as needed.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Documented patient care services by charting in designated areas.
Customer Service Supervisor
Sodexo Food Service
Tempe, AZ
09.2022 - 05.2025
- Supervised and trained customer service staff to ensure excellent customer service delivery.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
- Ensured all customer inquiries were handled in accordance with company standards and regulations.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Evaluated employee job performance and motivated staff to improve productivity.
Education
Graduation Solutions LLC
Gilbert, AZ02.2024
CNA - Certified Nursing Assistant
Montecito
Mesa, AZ01-2024
Skills
- Customer Service
- Training and Mentoring
- Sanitization
- Inventory
- Performance Monitoring
- Communication
Timeline
Hospitality Aide /CNA
Montecito
11.2023 - 02.2024
Customer Service Supervisor
Sodexo Food Service
09.2022 - 05.2025
Graduation Solutions LLC
CNA - Certified Nursing Assistant
Montecito