RAHAL ATIYEH
RICHMOND,Virginia
Summary
Seasoned Small Business Owner with 12 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Highly motivated professional with 12 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
15
15
years of professional experience
Work History
Business Owner
PALLETS DISCOUNT LLC
Richmond , VA
2023.01 - Current
- Kept records for production, inventory, income and expenses.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Resolved issues quickly through meticulous research and quick decision-making.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Owner
EAST COAST WHOLESALE LLC
Richmond , VA
2018.01 - 2022.10
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Set pricing structures according to market analytics and emerging trends.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Led startup and creation of operational procedures and workflow planning.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Executed performance reviews to encourage improved productivity for team members.
- Kept records for production, inventory, income and expenses.
- Interviewed, trained and supervised employees.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
Owner
Richmond Wholesale
Richmond , VA
2013.01 - 2017.12
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Worker
TRADERS MARKET PLACE
Richmond , MO
2008.01 - 2012.12
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Carried out individual work in various capacities to promote business and achieve assigned goals.
- Liaised with other workers to perform duties, responsibilities and tasks, advancing objectives.
- Developed and established professional working relationships with staff from various levels both within and outside department.
- Attended regularly scheduled safety meetings and upheld protocol for lasting compliance and workplace health.
- Provided quality service to customers and associates inquiring about product availability or order status.
- Identified needs of customers promptly and efficiently.
Education
Associate of Applied Science - Business Management
John Tyler Community College
Chester, VA06.2014
Skills
- Employee development
- Task delegation
- Financial administration
- Purchasing and planning
- Sales strategics
- Issue resolution
- Recruiting and hiring
- Supervision and training
- Profit and loss accountability
- Customer retention
- Policy/program development
- Performance improvements
Languages
English
Full Professional
Spanish
Limited
Arabic
Full Professional
Accomplishments
- Improved delivery of store supply items by a strategy of customer service efficiency , realizing overall increase in customer satisfaction and cost efficiency.
- Negotiated with vendors, saving company $50,000 annually.
- Exceeded sales goals by average of 33% in 2021.
- Developed relationships with hundreds of new clients and typically exceeded sales goals by 90%.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Affiliations
- Member, Small Business Association (2008 - present)
Timeline
Business Owner
PALLETS DISCOUNT LLC
2023.01 - Current
Owner
EAST COAST WHOLESALE LLC
2018.01 - 2022.10
Owner
Richmond Wholesale
2013.01 - 2017.12
Worker
TRADERS MARKET PLACE
2008.01 - 2012.12
Associate of Applied Science - Business Management
John Tyler Community College
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