A results-oriented Business Analyst and certified Scrum Master with extensive experience in bridging business needs with technical solutions, adept at gathering requirements, facilitating agile ceremonies, and driving cross-functional teams to deliver high-quality projects while ensuring alignment with strategic objectives, leveraging strong analytical and communication skills to foster collaboration and optimize project outcomes. Spearheaded E-commerce modernizations and Agile transformations, significantly enhancing project delivery and stakeholder satisfaction. Expert in Jira and requirements gathering.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Analyst/Scrum Master
Archway Marketing Services
08.2018 - 09.2023
Coordinated with client services team to work on client e-store (e-commerce) modernizations as part of RFP and new client on-boardings projects. Worked with client team on requirements collection, SOW, solution design and UAT testing.
Reviewed Functional and Technical specifications with technical team and Project coordination for client testing and production go-live. Worked with Operations team to create business requirements and specifications for Archway’s overall Print on Demand (POD) solution offerings.
Successful modernization and implementation of following client e-stores: (Honda, Subway, Dyson, Lavazza, Mars, Lowes, PPG) and select comfort. Supported infrastructure project to migrate in house applications and oracle database to AWS cloud.
As Scrum Master ensured Scrum process is rigorously followed by the team conducting Sprint Planning, Daily Standup, Sprint Review, and Sprint Retrospective.
Identified and removed any impediments that may be preventing team from delivering value to project Team. Making sure that there is clear communication between teams, product owner and all stakeholders.
Maintained visible product back log and tracked progress using Jira. Making sure user stories are assigned. meetings with Product owners to identify and gather Backlogs and Facilitated sprint daily standup meetings, sprint planning, sprint review, sprint retrospectives and PI planning.
Senior Business Analyst
Boeing
03.2014 - 08.2018
Conducted detailed analysis of business processes, requirements, and systems to identify areas for improvements and collaborated with stakeholders across various departments to gather document, business requirements for new projects or enhancements.
Developed and maintain comprehensive documentation including business requirements, functional specifications, process flows and worked closely with development teams to translate business requirements into technical specifications and user stories.
Excellent communication skills for liaising with cross-functional teams and stakeholders, collaborated with offshore development teams to drive successful project development.
Facilitated communication between business stakeholders and technical teams to ensure alignment and understanding of project objectives, Performed system testing for major business process changes.
Participated in testing and validation efforts to ensure that solutions meet business needs and requirements.
Business Analyst
HCSC - BCBS Illinois
09.2012 - 02.2014
Collaborated with stakeholders including underwriters, claims processors, and IT professionals to gather business process requirements documents.
Facilitated sprint daily standup meetings, sprint planning, sprint reviews, and sprint retrospectives. Coordinated project activities and timelines with other departments and external vendors.
Ensured sprints were on time and all teams were ready for deadlines. Evaluated and analyzed team risks, issues, and activity progress.
Gathering requirements, creating user stories and building backlog for product. Adding required information into user stories such as business value, scope of change and acceptance criteria.
QA Analyst
HDMS
05.2011 - 09.2012
Participated in preparing test planning, test scenarios and test cases for changes to be implemented, wrote test Cases from Use cases and Performed Manual Testing.
Involved in functional testing, black box testing and regression testing, prepared and designed test cases based on the requirements provided in BRD.
Used SQL statements to extract data from database tables to validate test results, defects were logged and reported to the development team using clear quest.
Used Quality center for managing all requirements, scenarios, test cases and mapping the requirements to each case. Performed back-end testing for validating data.
Education
MBA -
University of New Haven
West Haven, CT
05-2002
Skills
Agile
Jira
Requirements gathering
Team collaboration
DevOps CI/CD Pipeline
Project management
Change Management
User acceptance testing
Business process improvement
Quality assurance
Stakeholder management
Software development life cycle
Certification
Scrum Master
Oracle certified professional
Azure certified Professional
Languages
English
Hindi
Urdu
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
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