Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
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Timeline
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Raham Fayaz

Raham Fayaz

Business analyst/Scrum Master
Canton,MI

Summary

A results-oriented Business Analyst and certified Scrum Master with extensive experience in bridging business needs with technical solutions, adept at gathering requirements, facilitating agile ceremonies, and driving cross-functional teams to deliver high-quality projects while ensuring alignment with strategic objectives, leveraging strong analytical and communication skills to foster collaboration and optimize project outcomes. Spearheaded E-commerce modernizations and Agile transformations, significantly enhancing project delivery and stakeholder satisfaction. Expert in Jira and requirements gathering.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Analyst/Scrum Master

Archway Marketing Services
08.2018 - 09.2023
  • Coordinated with client services team to work on client e-store (e-commerce) modernizations as part of RFP and new client on-boardings projects. Worked with client team on requirements collection, SOW, solution design and UAT testing.
  • Reviewed Functional and Technical specifications with technical team and Project coordination for client testing and production go-live. Worked with Operations team to create business requirements and specifications for Archway’s overall Print on Demand (POD) solution offerings.
  • Successful modernization and implementation of following client e-stores: (Honda, Subway, Dyson, Lavazza, Mars, Lowes, PPG) and select comfort. Supported infrastructure project to migrate in house applications and oracle database to AWS cloud.
  • As Scrum Master ensured Scrum process is rigorously followed by the team conducting Sprint Planning, Daily Standup, Sprint Review, and Sprint Retrospective.
  • Identified and removed any impediments that may be preventing team from delivering value to project Team. Making sure that there is clear communication between teams, product owner and all stakeholders.
  • Maintained visible product back log and tracked progress using Jira. Making sure user stories are assigned. meetings with Product owners to identify and gather Backlogs and Facilitated sprint daily standup meetings, sprint planning, sprint review, sprint retrospectives and PI planning.

Senior Business Analyst

Boeing
03.2014 - 08.2018
  • Conducted detailed analysis of business processes, requirements, and systems to identify areas for improvements and collaborated with stakeholders across various departments to gather document, business requirements for new projects or enhancements.
  • Developed and maintain comprehensive documentation including business requirements, functional specifications, process flows and worked closely with development teams to translate business requirements into technical specifications and user stories.
  • Excellent communication skills for liaising with cross-functional teams and stakeholders, collaborated with offshore development teams to drive successful project development.
  • Facilitated communication between business stakeholders and technical teams to ensure alignment and understanding of project objectives, Performed system testing for major business process changes.
  • Participated in testing and validation efforts to ensure that solutions meet business needs and requirements.

Business Analyst

HCSC - BCBS Illinois
09.2012 - 02.2014
  • Collaborated with stakeholders including underwriters, claims processors, and IT professionals to gather business process requirements documents.
  • Facilitated sprint daily standup meetings, sprint planning, sprint reviews, and sprint retrospectives. Coordinated project activities and timelines with other departments and external vendors.
  • Ensured sprints were on time and all teams were ready for deadlines. Evaluated and analyzed team risks, issues, and activity progress.
  • Gathering requirements, creating user stories and building backlog for product. Adding required information into user stories such as business value, scope of change and acceptance criteria.

QA Analyst

HDMS
05.2011 - 09.2012
  • Participated in preparing test planning, test scenarios and test cases for changes to be implemented, wrote test Cases from Use cases and Performed Manual Testing.
  • Involved in functional testing, black box testing and regression testing, prepared and designed test cases based on the requirements provided in BRD.
  • Used SQL statements to extract data from database tables to validate test results, defects were logged and reported to the development team using clear quest.
  • Used Quality center for managing all requirements, scenarios, test cases and mapping the requirements to each case. Performed back-end testing for validating data.

Education

MBA -

University of New Haven
West Haven, CT
05-2002

Skills

  • Agile
  • Jira
  • Requirements gathering
  • Team collaboration
  • DevOps CI/CD Pipeline
  • Project management
  • Change Management
  • User acceptance testing
  • Business process improvement
  • Quality assurance
  • Stakeholder management
  • Software development life cycle

Certification

  • Scrum Master
  • Oracle certified professional
  • Azure certified Professional

Languages

English
Hindi
Urdu

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Business Analyst/Scrum Master

Archway Marketing Services
08.2018 - 09.2023

Senior Business Analyst

Boeing
03.2014 - 08.2018

Business Analyst

HCSC - BCBS Illinois
09.2012 - 02.2014

QA Analyst

HDMS
05.2011 - 09.2012

MBA -

University of New Haven

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Raham FayazBusiness analyst/Scrum Master