Rahat Ahad
Summary
Skilled multitasker with a superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Management Intern
CTE - Industry Scholars
01.2022 - 09.2023
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Gathered, organized and input information into digital database.
Customer Service Supervisor
Brooklyn Halal Grill
06.2021 - 12.2021
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Pharmacy Technician
Richmond Hill Pharmacy INC.
01.2019 - 03.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
Associate of Science - Business Administration
The City University of New York
New York, NY06.2025
High School Diploma -
High School Of Economics & Finance
New York, NY06.2023
Skills
- Project Management
- Social Media Promotion
- Data Collection
- Financial Management
- Staff Management
- Operational Leadership
Certification
W!se Certified Financially Literate™ (CFL™)
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Client Interface - Worked in close collaboration with clients, providing accounting, payroll and taxation advice.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Affiliations
Urban Male Leadership Academy - Member
- Peer mentoring through the Each One Reach One program
- Opportunities for leadership, service, and employment
- Career exploration workshops and leadership conferences
- Social, cultural, and community enrichment activities throughout the academic year
Timeline
Business Management Intern
CTE - Industry Scholars
01.2022 - 09.2023
Customer Service Supervisor
Brooklyn Halal Grill
06.2021 - 12.2021
Pharmacy Technician
Richmond Hill Pharmacy INC.
01.2019 - 03.2020
Associate of Science - Business Administration
The City University of New York
High School Diploma -
High School Of Economics & Finance
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