Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Instructional Aid
University of Michigan
Ann Arbor, MI
01.2024 - Current
Demonstrated and reinforced data analysis expertise by simplifying complex concepts concerning data manipulation and analysis for 80+ students.
Provided one-on-one support for students needing additional assistance, improving their understanding of course material
Collaborated with instructional team members to create cohesive educational experience for all students
Promoted culture of inclusivity within classroom, ensuring all students felt supported and valued during instruction
Customer Service Representative
University Center, Lansing Community College
Lansing, MI
05.2017 - 12.2017
Streamlined onboarding process for newly enrolled students, resulting in 25% reduction in transition time and increased student satisfaction.
Tehsil Officer Regulation
Punjab Local Government and Community Department
MianChannu, Punjab, Pakistan
01.2007 - 04.2015
Supervised team of 24 union council secretaries by devising mechanism of regular visits and inspection that improved delivery of municipal services and resolved about 60% of public complaints.
Education
Master of Science in Information (MSI) - Big Data Analytics
University of Michigan
Ann Arbor, MI
05.2025
Bachelor of Science in Information (BSI) - Information Analysis (IA)
USMI Library Project, University of Michigan, Ann Arbor, Michigan, 09/2023, Current, Led a cross-functional team in gaining a deep understanding of capstone project requirements, resulting in a successful project planning that exceeded client expectations by 20%., Collected data from 3 APIs and performed cleaning, transformation, and analysis using Python libraries, storing results in CSV files., Crafted 12 impactful data visualizations using Tableau, PowerBI, and Altair that enhanced project communication and comprehension, resulting in a 30% increase in data-driven decision making and 20% increase in project efficiency., Derived actionable recommendations for the client's research project based on insightful data analysis., Compiled and presented a detailed report summarizing the findings and insights to guide strategic research processes for the client.
Languages
English
Full Professional
Urdu
Native or Bilingual
Timeline
Instructional Aid
University of Michigan
01.2024 - Current
Customer Service Representative
University Center, Lansing Community College
05.2017 - 12.2017
Tehsil Officer Regulation
Punjab Local Government and Community Department
01.2007 - 04.2015
Master of Science in Information (MSI) - Big Data Analytics
University of Michigan
Bachelor of Science in Information (BSI) - Information Analysis (IA)