Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Concierge
Carefield Pleasanton
06.2022 - 11.2023
Answer phones, take message and transfer calls.
Greet and receive guests in a professional and friendly manner.
Answer residents’ needs and requests.
Maintain a daily resident log and resident emergency information.
Assist with weekly packet.
Answer emergency responder and fire alarm systems and take appropriate emergency steps.
Schedule residents’ doctor appointments and activities.
Make copies.
Provide information to bookkeeping for billing.
Give directions and disseminate information as directed.
Distribute written communiqués.
Accept and sign for deliveries (mail, prescriptions, etc.).
Coordinate guest room reservations.
Office Manager
Inkestry
07.2010 - 06.2022
Maintained computer and physical filing systems.
Managed office operations while scheduling appointments for artists.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Manage daily accounting.
Supervision of Inkestry’s reputation on social networks and response to reviews and comments.
Coordinated special projects and managed schedules.
Utilized client and staff feedback to maintain customer partnerships and increase revenue.
Managed office operations while scheduling appointments for artists.
Coached new hires on company processes while managing employees to achieve maximum production.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
CNA/Ward Clerk
St Rose Hospital
04.2001 - 09.2007
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided administrative support for nursing unit.
Answering phone systems, transcribing medical instructions, and communicating with patients.