
Accomplished Firefighter/Paramedic and former Assistant Manager at Starbucks, I excel in emergency management and leadership, showcasing a strong commitment to community well-being. With expertise in structural firefighting and emergency response, I've led high-stakes operations and enhanced customer experiences, driving significant results. Pursuing a Master's in Emergency Management to further impact lives positively.
+ Led the highest-grossing store in So Cal.
- Promoted to supervisor due to expertise as a coffee master.
- Completed 100-300 hours of coffee master training.
- Specialized in identifying coffee regions based on subtle flavors.
- Expertise in anticipating coffee flavors and pairing with pastries.
- Enhanced customer experience leading to increased merchandise sales.
- Traveled nationally for stakeholder conferences.
- Developed schedules, marketing strategies, managed accounts.