Raheem Etienne
Atlanta,GA
Summary
Im a simple yet versatile customer service specialist with an unwavering commitment to business guests and team members alike. Known for developing productive relationships, resolving issues and prioritizing progress.
Overview
2
2
years of professional experience
Work History
Floor Technician
Flagship
01.2024 - Current
- Swept and mopped floors to maintain cleanliness.
- Monitored work areas to ensure that no debris was left behind after cleaning.
- Cleaned hard-surface floors with mops, scrubbers, or other cleaning equipment.
- Vacuumed carpets, rugs, and upholstered furniture.
Wheelchair Agent
Unifi
07.2023 - Current
- Assisted customers with baggage claims.
- Helped customers enter airplane, locate seat and stow luggage.
- Pushed wheelchairs with passengers through terminal and gate areas to ease transport.
Public Service Representative
Prospect
03.2023 - 09.2024
- Maintained high level of professionalism and calmness with personnel, even in high-stress situations.
- Identified opportunities for process improvements based on customer feedback received.
- Collaborated with other departments to ensure customer satisfaction was met.
Airline Fueler
FSM
11.2022 - 03.2024
- Maintained daily log of all fueling activities and reported any irregularities or discrepancies to the supervisor.
- Provided accurate accounting of fuel transactions.
- Cleaned up spilled fluids around refueling stations immediately after accidents occurred.
Education
High School Diploma -
New Manchester High School
Douglasville, GA04-2014
Skills
- Job Site Preparation
- Workplace Safety
- Maintenance Scheduling
- Team Collaboration
- Information Security
- Fluent in Microsoft , Excel , and PowerPoint
- Complaint Resolution
- Scheduling
- Adaptive Team Player
- Client Relations
- Business Communications
Timeline
Floor Technician
Flagship
01.2024 - Current
Wheelchair Agent
Unifi
07.2023 - Current
Public Service Representative
Prospect
03.2023 - 09.2024
Airline Fueler
FSM
11.2022 - 03.2024
High School Diploma -
New Manchester High School
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