Detailed oriented, organized and meticulous employee. Works at a fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
Work History
Foreman
Gpm- Gills Plumbing & Mechanical
12.2021 - Current
Building and residential maintenance
Assisting with inspection, testing, repairs and maintenance of plumbing systems for residential and commercial properties.
Loss Prevention Officer (seasonal)
Major League Baseball
12.2022 - 02.2023
Combat store larcenies and apprehend shoplifters
Prevent theft of merchandise as an undercover store agent
Work closely with store management
Conduct investigations of possible offenders
Screen incoming and outgoing customer packages
Safely apprehend and detain potential shoplifters
Work in partnership with local law enforcement.
Residential Aide Supervisor
Brooklyn Family Shelter
04.2021 - 12.2021
Provide supportive services to families seeking assistance
Collaborate with social services and local law enforcement to provide intensive support
Gather client information and provide resources
Counseling individuals on shelter protocol and citywide agencies.
Enhanced resident satisfaction by implementing tailored care plans and addressing individual needs.
Promoted a positive living environment by proactively addressing concerns and resolving conflicts among residents.
Increased overall safety by conducting thorough facility inspections and promptly addressing any issues identified.
Pedestrian Traffic Certified Flagger
Sam Swartz Pedestrian Traffic Management Services
04.2020 - 04.2021
Responsible for communicating specific instructions for operational and safety protocol
Knowledge in controlling signal devices to provide clear and positive guidance to vehicles
Practice traffic safety control and recognize dangerous traffic situations
Maneuver and operate during emergency situations to avoid danger.
Improved traffic control efficiency by effectively directing vehicles through construction zones and roadwork areas.
Enhanced public safety by diligently monitoring traffic patterns and adjusting flagging signals accordingly.
Reduced accidents at work sites by maintaining clear communication with construction crew members and other flaggers.
Conducted regular equipment inspections to ensure all signaling devices were in good working condition for optimum performance.
Residential Aide Supervisor
Children's Community Services
01.2018 - 01.2020
Effectively communicate information with families
Conduct initial intake
Locate and refer clients to appropriate community resources
Multitask duties effectively and utilize problem solving.
Enhanced resident satisfaction by implementing tailored care plans and addressing individual needs.
Reduced staff turnover rates through effective recruitment, onboarding, and retention strategies.
Fostered strong relationships with families, involving them in the decision-making process for their loved ones'' care plans.
Education
GED -
Govt' of The District of Columbia Office of The State Superintendent of Education
1050 First St NE, Washington, DC 20002
01.2015
Skills
Experience with special needs
General Office Skills
Microsoft Office Suite
Report Preparation
Document Management/ Review
Theft Prevention
Investigations
Excellent Communication
Conflict Resolution
Decision-Making
Activities
I personally and professionally have a passion for children with special needs. I enjoy working within their abilities, setting goals, and integrating daily activities that will help them succeed in life. In my free time I contribute meals, personal supplies and clothes to my community and neighboring communities. I am the events coordinator for Girls on the Move International Foundation for Sickle Cell Anemia and Diabetes. I also have a passion for providing meals and clothing for the homeless. Cooking and elevating my culinary skills is a hobby. I enjoy producing natural remedies, physical fitness and cycling.
References
Cameron Gill, (717) 863-0313
Dr. Marquita Black, (301) 532-0963
Tiffany Jennings, (256) 698-7254
Timeline
Loss Prevention Officer (seasonal)
Major League Baseball
12.2022 - 02.2023
Foreman
Gpm- Gills Plumbing & Mechanical
12.2021 - Current
Residential Aide Supervisor
Brooklyn Family Shelter
04.2021 - 12.2021
Pedestrian Traffic Certified Flagger
Sam Swartz Pedestrian Traffic Management Services
04.2020 - 04.2021
Residential Aide Supervisor
Children's Community Services
01.2018 - 01.2020
GED -
Govt' of The District of Columbia Office of The State Superintendent of Education