Detail-oriented Certified Nursing Assistant with successful Hospital healthcare experience, and compassionate with superior communication and rapport-building skills.
Overview
9
9
years of professional experience
Work History
Lead Patient Care Technician(Full-Time) 36HR WEEKL
HCA Healthcare
02.2022 - Current
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Participates in implementation of nursing care plans by performing direct and indirect patient care under supervision of licensed nurse.
Documents observations, interactions, patient responses to performed activities, and any physical or behavioral changes at time of occurrence. Reports observations of individual patients to RN/Team Leader.
Assists with mobility by regular turning and positioning, dangling, and ambulating patients. Assists with use of walkers, crutches, canes, and wheelchairs.
Provides or assists with non-medicated support care, including non-sterile dressing changes, skin protection, application of heat or ice, and venous compression devices.
Obtains or assists in collection of specimens for diagnostic or waived tests. Ensures accuracy of all labels and timely transfer of specimen.
Retrieves medication from pharmacy, storage room, or tube system and delivers to licensed staff member as instructed.
Assists with patient preparation for surgery or other procedure.
Orients patients/families/caregivers to room and hospital routine.
Assists patients with activities of daily living to include eating and drinking, bathing, shaving, oral care, grooming, and elimination. Changes bed linens as needed.
Follows patient and employee safety/security policies and protocols, including hand hygiene, use of universal precautions, use of personal protective equipment, and adherence to isolation procedures.
Prepares and maintains clean, hazard-free patient rooms. Empties trash and removes soiled linens.
Performs clerical work as needed, including assembling and maintaining charts, filing, answering and transferring phones, and relaying messages.
Engages in evidence-based best practices that enhance the patient experience, including SAFETY rounding, communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.
Develops orientation manual and assists with orientation of new personnel. Serves as a positive role model and resource for peers.
Meets with new hire PCTs at hospital-wide orientation. Precepts all new PCTs to ensure unit expectations and standards are known and followed.
Managed over 36 patients per day.
Administration(Full-Time) 40HR WEEKLY
Department Of Defense
01.2018 - 01.2022
Oversees night operation managing and inventory access of 5 million dollars.
Perform account maintenance, computer operations, supply clerical duties, and other clerical support to the commissary management team.
Monitor the status and progress of work and makes day-to-day adjustments by established priorities.
Give on-the-job training to new employees.
Recommend changes in work methods that will improve timeliness and/or quality of work.
Operate office automation system to input or correct data, create reports, logs, and ensure end of day report is accurate and complete in Excel office automation system.
Responsible for security and safety of whole store at night.
Maintain updated contact information for company employees, suppliers, and customers; keep such information confidential.
Focal point for every End-of-month contract certification.
Monitor refrigeration merchandise at night valued at 2 million dollars.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Manage files and records Provide exceptional care for patients and great interaction with their families.
Train new employees without the supervision of a registered nurse & Executive Health Director within the healthcare facility who set high priorities and attainment of duties of patient data guidelines for work completion.
Transported clients to medical appointments and group meetings to maintain social connections and meet medical needs.
File medical documentation in resident records to ensure medical charts & notes is accurately maintained an updated.
Apply medical terminology when documenting in patients records or when completing paper work for A&R Emergencies.
Help in event of emergency performing cardiopulmonary resuscitation (CPR) in emergencies.
Notify nurses of any change in patient's condition and/or hazardous environments, including VS, physical or behavioral S&S, psychosocial, supply and equipment issues.
Provide, prepare and position patients and arrange and pass medical supplies and materials to providers & nurses when needed.
Set up meals and assist with feeding, document consumption, and report changes in appetite, and document intake and output.
Ambulate and motivate patients toward daily goal achievement and reinforce education.
Safely Transports patients in wheelchairs, bed, observes, and takes action to keep patients safe while on and off the department.
Operate emergency phone lines to respond to emergency calls and notify emergency contacts and scan & fax emergency forms to physicians.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Helped managed over 30 patients per day, increased safety goals by 90% by decreasing the number of falls
Education
Associate of Science - Registered Nurse
Galen College of Nursing
Richmond, VA
04.2025
Associate of Applied Science - Health Administration Management
University of Phoenix
Tempe, AZ
06.2016
Skills
Outpatient Care
Inpatient Care
Teamwork
Customer Service
Knowledge of Medical Terminology
Leadership
HIPAA Guidelines
Administrative Skills
Voulnteer
Evans Army Hospital Fort Carson Colorado 16hours/Monthly
Measuring vital signs (such as temperature, pulse, respiration, pulse oximetry, blood pressure, weight, and measurement of pain)
Proficient in tasks related to patient safety, direct patient care, patient and family education, and chart documentation.
Carry out a wide range of tasks aimed at enhancing the patient's comfort, well-being, and recovery.
Observe treatments and record them in the electronic patient record.
Identify and notifies the RN or other provider of any significant changes in the patient's physical, emotional, or behavioral state.
Collect Specimens and handle, label, and deliver them to the laboratory in accordance with policy.
Assists with examinations, diagnostic and therapeutic tests, and transports patients and specimens to required locations in accordance with written policies and procedures.
Provide support with therapeutic treatment methods, such as leading groups, 1: 1 observation, the right way to use restraints, aseptic techniques, and how to de-escalate the situation.
Enter data into the Automated Patient Record.
Observe hard rhythm and record data
Provide superior customer service throughout all work activities; able to communicate effectively with people from a variety of educational, ethnic, and cultural backgrounds.
Using learned communication skills to maintain a positive therapeutic relationship with the health care team, patients, families, or significant others, demonstrating respect for human dignity.
Timeline
Lead Patient Care Technician(Full-Time) 36HR WEEKL