Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Rahel Mahari

Somerville,MA

Summary

Focused and reliable server bringing a positive attitude and knowledge on customer satisfaction. With history of executing excellent custom service in multiple fields.

Overview

6
6
years of professional experience

Work History

Restaurant Server

Earls Kitchen + Bar
10.2022 - 06.2023
  • Cultivated warm relationships with regular customers and created friendships.
  • Worked with MICROS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean. Restocked side stations to maintain efficiency of the restaurant.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Hostess

Earls Kitchen + Bar
03.2022 - 10.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Promoted business loyalty by fostering positive customer relationships.

Human Resources Recruiter

Edge Concepts INC, Falls Church
05.2022 - 07.2022
  • Liaised with hiring managers to develop and implement strategies to source and recruit top talent.
  • Conducted candidate interviews and performed background checks and verification.
  • Handled employee's onboarding documents. Such as W-2 , I-9 forms, SSN, & ID's , etc.
  • Managed full-cycle recruiting process for applicants to have a smooth and positive onboarding experience.

Administrative Assistant to the Director

Edge Concepts INC
03.2022 - 05.2022
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to record employee data.
  • Greeted guests in with friendliness and professionalism.
  • Ordered and distributed office supplies while adhering to fixed office budget.

Retail Sales Associate

Superdry
09.2019 - 12.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Utilized upselling techniques to promote additional products and increase sales.

Hostess Manager

Milk & Maar
06.2018 - 09.2018
  • Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
  • Interacted with guests to obtain positive or negative feedback and constructively apply information.
  • Trained new hires on answering customer questions, food knowledge, as well host protocols.


Daycare Worker

Cedar Child Care
06.2017 - 09.2017
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Maintained child-friendly environment with access to outdoor activities.
  • Communicated openly with children's parents about daily activities and behaviors.
  • Introduced children to educational games and activities to boost learning.

Education

High School Diploma -

Cambridge Rindge And Latin
Cambridge, MA
05.2020

Skills

  • Microsoft Outlook
  • Specials Promotion and Upselling
  • Customer Relations
  • Team Supervision
  • Onboard New Hires
  • Background Checking
  • Moderate in American Sign Language
  • Organizing and Categorizing Data
  • Food Service Logistics

Additional Information

  • Meskerem Mehary
Occupation: Milk & Mar Business Owner / Supervisor

(Family business)

E-mail Address : Mmehary@gmail.com

Phone Number: +256 (758 - 758 -907 148)

  • Khadija Barre

Occupation: Day Care Business owner / Supervisor

Email : Barreee9022@gmail.com

Phone Number: (617) - 955 - 5768

  • Superdry

Phone Number: ( 617) - 245- 2975

  • Helen Assefaw

Occupation: Head Director of Edge Concepts Inc.

Email: Hassewfaw1023@gmail.com

Phone Number: (703) - 574- 2252

  • Emily Dawes

Occupation :Manager at Earls Kitchen + Bar.

Email: emily.dawes@earls.com

Phone Number: (571) - 443 - 7966

Languages

American Sign Language
Limited Working
English
Native or Bilingual

Timeline

Restaurant Server

Earls Kitchen + Bar
10.2022 - 06.2023

Human Resources Recruiter

Edge Concepts INC, Falls Church
05.2022 - 07.2022

Hostess

Earls Kitchen + Bar
03.2022 - 10.2022

Administrative Assistant to the Director

Edge Concepts INC
03.2022 - 05.2022

Retail Sales Associate

Superdry
09.2019 - 12.2020

Hostess Manager

Milk & Maar
06.2018 - 09.2018

Daycare Worker

Cedar Child Care
06.2017 - 09.2017

High School Diploma -

Cambridge Rindge And Latin

Similar Profiles

CREATE PROFILE
Rahel Mahari