Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Education and Training
Timeline
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Rahel Yilma

Richmond ,VA

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Experienced with warehouse operations and material handling. Utilizes effective inventory management techniques to ensure accuracy and order fulfillment. Track record of maintaining safety standards and improving workflow efficiency.

Overview

6
6
years of professional experience

Work History

Warehouse Associate

Amazon
11.2022 - 02.2025
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.

Retail Sales Cashier

Walmart.com
02.2023 - 10.2024
  • Welcomed customers, offering assistance to help find store items.
  • Maintained cleanliness of work area during shift including checkout counter area and stockroom areas.
  • Checked personal identifications during alcohol and tobacco sales.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Reported suspicious behavior, incidents and theft to support loss prevention.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Issued receipts, refunds, credits, or change due to customers.

Sales Associate

Chris Importer and CONST Materials Wholesale
06.2019 - 01.2021
  • Assisted customers with product selection, sizing and styling.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Worked with fellow sales team members to achieve group targets.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Suggested ideas for improving store operations and increasing profits.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Provided accurate information about products, prices and services.
  • Used technology resources to assist customers in locating and selecting items.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Tracked sales performance metrics to identify trends in the market place.
  • Placed special orders or called other stores to find desired items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assessed customer needs to provide assistance and information on product features.

Education

Some College (No Degree) - Marketing Management And Research

Unity University College
Addis Ababa, Ethiopia

Skills

  • Point of Sale Systems
  • Customer Support
  • Promotions Understanding
  • Purchase Recommendations
  • Quick Learner
  • Product Demonstrations
  • POS Operation
  • Handling Complaints

Affiliations

  • reading
  • drawing
  • dancing

Languages

English
Professional
Amharic
Professional

Accomplishments

  • Appreciation letters .
  • Gifts for achieving business goals.

Education and Training

other

Timeline

Retail Sales Cashier

Walmart.com
02.2023 - 10.2024

Warehouse Associate

Amazon
11.2022 - 02.2025

Sales Associate

Chris Importer and CONST Materials Wholesale
06.2019 - 01.2021

Some College (No Degree) - Marketing Management And Research

Unity University College

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Rahel Yilma