Keenan Stewart
St. Cloud,MN
Summary
Reliable professional offering several years of experience in related roles. Hardworking and dedicated with an unyielding work ethic. Commended for promoting workplace safety and implementing improved safety training protocols.
Overview
17
17
years of professional experience
Work History
Maintenance Technician
McDonald's Fast Food Restaurant
St. Cloud, MN
11.2024 - Current
- Worked closely with engineering team to develop innovative solutions for existing problems.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Stripped, sealed and polished floors.
- Maintained cleanliness of restrooms, including stocking supplies and cleaning toilets, sinks, floors, mirrors and walls.
- Discarded cardboard boxes and trash in compactors and balers.
- Kept business entrances clean, tidy and professional in appearance.
- Assisted with general repairs around the facility when needed.
- Collected recyclable materials throughout the building for proper disposal.
- Monitored inventory of janitorial supplies to ensure adequate stock is available at all times.
Assistant
Kabillion Solution LLC
01.2016 - 01.2023
- Assisted organizational efforts by filing, entering data and answering phones.
- Answered phones and routed voicemails to respective employees.
- Handled confidential information with discretion and integrity.
- Maintained front desk to provide positive first impression.
- Organized and maintained filing systems for documents and records.
- Used filing systems to improve document management and organization.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Identified needs of customers promptly and efficiently.
Technical Support Specialist
Eburnean
01.2008 - 01.2013
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
- Cultivated client relations and drove retention by effectively authoring and updating technical documentation and manuals.
- Oversaw daily performance of computer systems.
- Documented repair processes and helped streamline procedures for future technical support actions.
- Supported customers with online billing, access, and account issues.
- Collaborated with the technical team to discuss recurring customer issues and develop long-term solutions.
- Maintained positive working relationship with fellow staff and management.
- Tracked customer requests from initial contact through resolution.
Education
GED -
St. Cloud Community Education
01.2011
Skills
- Usage of hand/power tools
- Time Management
- Ability to read tape measure
- Usage of manufacturing tools
- Good communication skill
- Ability to receive incoming calls
- Computer skills
- Monitoring security screens
- Ability to provide and give oral instruction
- Problem solving/troubleshoot
- Adaptability
- Customer service excellence
- Documentation
- Active listening
- Problem-solving
- Safety-oriented mindset
- Hand and power tools
- OSHA
Timeline
Maintenance Technician
McDonald's Fast Food Restaurant
11.2024 - Current
Assistant
Kabillion Solution LLC
01.2016 - 01.2023
Technical Support Specialist
Eburnean
01.2008 - 01.2013
GED -
St. Cloud Community Education
Similar Profiles
Johnathan KayeJohnathan Kaye
Shift Manager at McDonald's Fast Food RestaurantShift Manager at McDonald's Fast Food Restaurant
Fernanda Lujan-MontanoFernanda Lujan-Montano
Work Study Student at McDonald's Fast Food RestaurantWork Study Student at McDonald's Fast Food Restaurant
Lisa HuntleyLisa Huntley
Cook at McDonald's Fast Food RestaurantCook at McDonald's Fast Food Restaurant