RAHEIM G. ELLIS
Fayetteville
Summary
Dedicated and disciplined Army Staff Sergeant with leadership experience, strong organizational skills, and a background in customer service and insurance operations. Proven ability to manage responsibilities under pressure, support team success, and maintain high professional standards.
Overview
2026
2026
years of professional experience
Work History
Staff Sergeant
United States Army
2019 - Current
- Lead and supervise soldiers to ensure mission readiness and operational success.
- Maintain accountability of personnel, equipment, and training records.
- Enforce safety, discipline, and performance standards.
Insurance Agent Support
TeleTech
01.2019 - 01.2019
- Assisted customers with insurance policy information.
- Documented calls and updated customer records accurately.
Guest Services
Hard Rock Hotel
01.2018 - 01.2018
- Provided excellent customer service to hotel guests.
- Assisted with reservations, check-ins, and guest inquiries.
Education
Associate of Arts - Science
Fayetteville Technical Community College
Skills
- Leadership & Team Management
- Communication
- Organization & Time Management
- Problem Solving
- Customer Service
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Flexible and adaptable
- Attention to detail
Languages
English
Full Professional
Timeline
Insurance Agent Support
TeleTech
01.2019 - 01.2019
Guest Services
Hard Rock Hotel
01.2018 - 01.2018
Staff Sergeant
United States Army
2019 - Current
Associate of Arts - Science
Fayetteville Technical Community College