Rahifah Bodh
Queens,NY
Summary
Driven professional with a background in healthcare support at The New Homestead Home for Adults Inc., showcasing expertise in case management and a deep commitment to healthcare communication. Demonstrated ability to enhance patient experiences and streamline case processes, ensuring meticulous medical documentation and patient care. Renowned for reliability and cultural sensitivity, excelling in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pateint Ambassador
Mount Sinai Hospital
Brooklyn , NY
09.2024 - Current
- Provide emotional support and assistance, enhancing their hospital experience.e.
- Facilitate communication between patients, families, and doctors/nurses.
- Assist with non-medical tasks, such as wayfinding and patient check-ins.
- Ensure patient concerns and feedback are relayed to the appropriate hospital staff.
Assistant Case Manager
The New Homestead Home for Adults Inc.
Kew Gardens, NY
01.2023 - Current
- Maintained updated records of all activities related to each individual case.
- Prepared weekly and monthly reports outlining clients' compliance with case plans.
- Assisted Case Manager with data entry into case management software.
- Provided administrative support for meetings, conferences, and other events related to Case Management services.
- Uploaded, reviewed and tracked daily mail into case management system.
- Answered incoming calls from clients and facilitated communication between them and the Case Manager.
- Collaborated with social workers to support patients.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Prioritized calls, messages and email to smoothly manage case-related communications.
- Organized and maintained client files in accordance with established procedures.
Medication Technician Volunteer
The New Homestead Home for Adults Inc.
Kew Gardens, NY
09.2022 - 01.2023
- Adhered to HIPAA regulations when handling confidential patient information.
- Managed daily medications and ensure they are given to patients; prescription or non-prescription medications.
- Record medication dosages and times they should be administered.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Received supply of ordered medications to apportion, mix or assemble drugs for administration to patient.
- Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
Education
Bachelor of Arts - Human Biology
Hunter College
New York, NY05-2025
Skills
- Case management
- Healthcare communication
- Time management
- Medical documentation
- Patient care
- Resourcefulness and initiative
- Cultural sensitivity
- Critical thinking
- Reliability
- Filing and recordkeeping
Certification
- FEMA Certified
- Caribbean Examination Council (CXC) Certified
References
References available upon request.
Timeline
Pateint Ambassador
Mount Sinai Hospital
09.2024 - Current
Assistant Case Manager
The New Homestead Home for Adults Inc.
01.2023 - Current
Medication Technician Volunteer
The New Homestead Home for Adults Inc.
09.2022 - 01.2023
Bachelor of Arts - Human Biology
Hunter College
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