Rahim S. Pennington
Seattle,WA
Summary
Versatile and results-oriented professional with a proven track record at The Kitchen, Inc, excelling in crisis management and facility maintenance. Skilled in de-escalation techniques and compassionate communication, adept at enhancing safety and efficiency. Demonstrated ability to improve operational workflows, achieving significant enhancements in client satisfaction and facility upkeep.
Overview
11
11
years of professional experience
Work History
Emergency Shelter Monitor
The Kitchen, Inc
Seattle, WA
03.2024 - 10.2024
- Patrol building to ensure that only program participants are in the building or gated green space
- Complete regular property checks looking for safety concerns and take corrective action as needed
- Ensure building and surrounding property are clean and organized, to include daily cleaning responsibilities
- Clean and set-up empty apartments
- Assist in filing paperwork and maintaining files in accordance with applicable grants and TKI policy and procedures
- Communicate any changes, progress, goal completion or concerns with participants to the shelter supervisor
- Maintain inventory log to ensure the shelter is properly stocked with needed items
- Complete vouchers for needed shelter supplies
- Provide crisis intervention utilizing appropriate de-escalation techniques which model healthy conflict resolution
- Maintain log notes in the designated format to communicate any observations or concerns
- Follow program guidelines and procedures
- Abide by Mandated Reporting of Abuse and Neglect Guidelines
- Maintain professional boundaries at all times when interacting with participants
- Perform weekly apartment inspections
Downtown Ambassador
Metropolitan Improvement District
Seattle, WA
01.2023 - 11.2023
- Cleaning sweeping, pressure washing and removing trash and debris from street and sidewalks
- Assist the public with directions, local attractions, and where to catch busses and ferries
- Respond to emergencies: Overdoses, deaths, fights, and respond to accidents and injuries
- Trained in Narcan protocols, CPR/First Aid, Self Defense and handling and containing biohazards
- Utilize electric trikes, backpack blowers, generators, hand and power tools
- Collaborate with police and EMTs and call dispatch and inform of incident outcomes
Utility Service Worker
King County Metro
Seattle, WA
03.2021 - 04.2022
- Responsible for cleaning and sanitizing metro busses
- Utilize solvents to spray interior and exteriors to remove graffiti
- Report broken windows, mirrors, damaged seats and fixtures
- Clean windows rails, floors, drivers cab, doors and walls
Lead Laborer/ Driver
Seattle Parks and Recreation
03.2019 - 03.2021
- Responsible for the maintenance and repair of public parks, facilities, and green spaces
- Trouble shoot and repair/replace irrigation lines and water pipes: trenching, shoring, and backfilling
- Maintain Green Storm Water infrastructure by removing fallen debris, overgrowth and planting native species
- Safely operate Peterbilt 220 and 330 dump trucks, Ford 350 with trailers and Ford 550 dump trucks
- Assist tradesmen in carpentry, painting, electrical and plumbing projects
- Utilize chain saw, axe, pole saws, hedgers, and loppers to prune, remove and cut branches and limbs
- Set up safety barriers while working in Right of Ways and flag traffic as needed
- Load and secure tools, equipment, and materials to deliver to job sites, covering loads when necessary
- Work safely in adverse conditions: adverse weather, slopes, right of ways and tight spaces
- Create forms, mix, and pour concrete for pillars and concrete barriers for community gardens
- Repair and replace walkways: tear out, erect forms, pour and finish concrete slabs
- Utilize augers to install sign, posts, fencing and picnic area installations
- Train new hires in safe tool and equipment operation, maintenance and trouble shooting
- Utilize Bobcats, mud buggy, and forklifts to move soil and landscape materials
- Pick up and deliver materials and equipment from vendors and deliver to job sites
- Assess needed tools, equipment and supplies and load and unload trucks
- Ensure vehicles, tools and equipment are in safe, working order before and after shifts
- Safe operation of chain saws, jack hammers, hedgers, pressure washers, generators, and hand tools
Custodian / Maintenance Technician
Pike Place Market
03.2014 - 06.2015
- Clean and maintain buildings, public areas, restrooms, and walkways in public market
- Worked effectively and efficiently under minimal supervision
- Sweep, mop, buff and wax floors, shampoo rugs, wash walls, glass, and shop stalls
- Collect and dispose of trash and recyclables and safely dispose of biohazards
- Maintain record of work performed, damages and list needed cleaning supplies
- Tend to furnace and boiler by performing routine maintenance
- Notify management of property damage, break ins, theft
- Safely contain and dispose of biohazard, needles, and toxic substances
- Collect litter, remove graffiti, and sanitize and restock restrooms
- Monitor supply inventory and maintain power equipment tools
Education
HIGH SCHOOL -
Oak Harbor High School
Whidbey Island, WashingtonTECHNICAL COLLEGE -
Industrial Manufacturing Aerospace Academy
South Seattle Community College -
Skills
- De-Escalation Techniques
- Client assessment
- Motivational Interviewing
- Crisis Management
- Compassionate communication
- Facility Maintenance
- Basic First Aid
- Customer Service
- Case Management
- Maintaining Client Records
- Relationship Building
- Issue Reporting
- Problem-Solving
- Multitasking Abilities
Summary - Experiences
- Over 4 years’ experience in the maintenance, repair and upkeep of public parks and green spaces
- Ability to safely operate and trouble shoot gas powered equipment and power tools
- Current Flagger, First Aid, Forklift, Fall Protection, and OSHA 30 Certifications
- Safe operator of trailers, dump trucks, hydraulic lifts, bob cat, wing mowers
- Strong commitment to work site and public safety
References
References available upon request.
Timeline
Emergency Shelter Monitor
The Kitchen, Inc
03.2024 - 10.2024
Downtown Ambassador
Metropolitan Improvement District
01.2023 - 11.2023
Utility Service Worker
King County Metro
03.2021 - 04.2022
Lead Laborer/ Driver
Seattle Parks and Recreation
03.2019 - 03.2021
Custodian / Maintenance Technician
Pike Place Market
03.2014 - 06.2015
HIGH SCHOOL -
Oak Harbor High School
TECHNICAL COLLEGE -
Industrial Manufacturing Aerospace Academy
South Seattle Community College -
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