RAHLEISHA DAVIS
Brooklyn,New York
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cash Wrap Manager
UNIQLO
08.2023 - 07.2024
- Scheduled and assigned work assignments to retail team and oversaw completion of tasks.
- Performed regular audits of cashier transactions, promoting accountability and adherence to company policies.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Built positive relationships with customers to increase repeat business.
- Resolved customer complaints quickly to maintain customer satisfaction.
Park Services Coordinator
Luna Park
04.2019 - 08.2023
- Motivated employees to continuously grow knowledge and enhance abilities
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities
- Kept team ready for daily demands with effective level of tools, equipment and replacement parts
- Determined schedules, sequences and assignments for work activities based on work priority, quantity of equipment and skill of personnel
Specialist
Apple
06.2020 - 12.2022
- Followed all company policies and procedures to deliver quality work.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Guest Service Associate
M & M World
09.2018 - 03.2019
- Built customer loyalty with swift and personable attention to special requests
- Increased per-customer revenue by offering special sale items, loyalty programs, and purchases related to current selection
- Engaged customers with positivity and respect, answering questions politely and offering exceptional support
Ride Operator
Six Flags Great Adventures
04.2017 - 10.2017
- Double checked all of guest restraints and safety
- Operated and explained proper use of mechanical riding devices and automatic equipment in amusement parks, carnivals, and recreation areas
- Assisted in daily cleaning, organization, and inspection of rides and corresponding equipment
Home Health Aide
Alliance for Health
01.2016 - 02.2017
- Assisted home-bound individuals with personal hygiene and care needs to maintain health and dignity
- Coordinated care with nursing and clinical staff
- Collected vital signs, recording blood pressure, pulse and temperature
Overnight Stock Associate
Kohl's
09.2014 - 06.2016
- Replenished out-of-stock items on sales floor, staged overstock and rotated product to prevent spoilage
- Noted damaged products or discrepancies between physical counts and inventory records
Office Receptionist
LJW Security
09.2012 - 02.2015
- Greeted incoming guests and directed individuals to appropriate personnel
- Answered questions regarding company pricing and policies
- Directed numerous calls per day to appropriate recipients using multi-line system
Education
Associates - Early Childhood Education
Bryant And Stratton College Online
Getzville, NYGED -
East Brooklyn
Brooklyn05.2010
Skills
- Critical thinking
- Guest relations
- Upselling and cross-selling
- POS terminals
- Data inputting
- Positive and professional
- Excellent Communication Skills
- Word processing
- Cultural awareness
- Hospitality and accommodation
- Problem solving
- Schedule coordination
- Workplace safety
- Problem-solving
- Teamwork and collaboration
- Time management
- Reliability and punctuality
- Store opening and closing
Certification
Drivers License
CPR
First Aid
Timeline
Cash Wrap Manager
UNIQLO
08.2023 - 07.2024
Specialist
Apple
06.2020 - 12.2022
Park Services Coordinator
Luna Park
04.2019 - 08.2023
Guest Service Associate
M & M World
09.2018 - 03.2019
Ride Operator
Six Flags Great Adventures
04.2017 - 10.2017
Home Health Aide
Alliance for Health
01.2016 - 02.2017
Overnight Stock Associate
Kohl's
09.2014 - 06.2016
Office Receptionist
LJW Security
09.2012 - 02.2015
Associates - Early Childhood Education
Bryant And Stratton College Online
GED -
East Brooklyn
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