Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rahliyah Marine

New Orleans,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking Team Member who brings proactive approach to inspiring customers. Creative presentation and passion regarding food and customer service. Solely dedicated to providing quality products. Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.

Overview

4
4
years of professional experience

Work History

Barista

French Truck Coffee
New Orleans, USA
07.2024 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Assisted with catering orders for corporate clients or private parties upon request.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Collected payments and provided accurate change.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Supported highest standards of conduct and service to support company reputation.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Received and accurately processed customer payments.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Gave samples of popular coffee and tea blends to create sales opportunities.

Cashier

Whole Foods Market Inc
New Orleans, USA
01.2024 - 07.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.

Prepared Foods Team Member

Whole Foods Market Inc
New Orleans, USA
06.2023 - 01.2024
  • Prepared salads, sandwiches, platters according to established standards.
  • Monitored temperature control systems to ensure proper storage conditions for prepared foods products.
  • Responsible for stocking shelves with prepared foods products.
  • Assisted customers in selecting appropriate items from the prepared food section.
  • Ensured all food safety and sanitation guidelines were followed.
  • Conducted regular inventory of freshness and expiration dates of items in the prepared foods section.
  • Maintained cleanliness and organization of work area, including washing dishes, utensils, and pots and pans as needed.
  • Followed recipes for preparing various types of hot and cold foods.
  • Provided excellent customer service by addressing customers' inquiries promptly and professionally.
  • Rotated stock on shelves to ensure freshness and quality of products being sold.
  • Assisted with special catering orders as requested by customers.
  • Created labels for packaged items such as salad dressings, dips.
  • Accurately weighed items when packaging them for sale.
  • Adhered to company policies regarding health codes and safety regulations.
  • Trained new team members on store operations related to the prepared foods department.
  • Peeled, chopped and sliced produce for use in cold and cooked items.

Trainee

Liberty's Kitchen
New Orleans, USA
04.2023 - 06.2023
  • Monitored temperature control systems to ensure proper storage conditions for prepared foods products.
  • Ensured all food safety and sanitation guidelines were followed.
  • Followed recipes for preparing various types of hot and cold foods.
  • Adhered to company policies regarding health codes and safety regulations.
  • Managed tasks assigned by supervisor in an efficient manner.
  • Peeled, chopped and sliced produce for use in cold and cooked items.

Assistant Crew Leader

Grow Dat Youth Farm
New Orleans, USA
01.2022 - 06.2023
  • Supervised team members to ensure that tasks were completed efficiently and on time.
  • Ensured compliance with safety regulations, company policies, and labor laws.
  • Monitored daily production activities and provided feedback to crew members.
  • Provided guidance and support to crew members when needed.
  • Resolved conflicts between employees quickly and fairly.
  • Conducted regular performance reviews with crew members, providing constructive feedback as necessary.
  • Organized team meetings to discuss progress towards goals and objectives.
  • Mentored newly hired crew members to prepare each for job roles.
  • Monitored task completion to meet company standards for performance.
  • Delegated daily tasks to team members to optimize group productivity.
  • Managed multiple employees in various job tasks throughout phases of project completion.

Front End Cashier

Rouses Market
New Orleans, USA
03.2021 - 10.2022
  • Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
  • Verified customer purchases with valid identification.
  • Assisted customers in locating items throughout the store.
  • Provided accurate change to customers when making transactions.
  • Balanced out cash drawer at the end of each shift.
  • Answered customers' questions about products, prices and availability.
  • Maintained a clean workstation by wiping counters and organizing supplies.
  • Informed customers of current sales promotions and discounts available.
  • Operated electronic scanners to enter product information into computer system.
  • Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
  • Kept records of transactions by recording amounts received from customers in register logs.
  • Followed company policies regarding returns and exchanges.
  • Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
  • Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
  • Cross-checked price tags against scanned items to ensure accuracy of total purchase amount.
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Kept register terminal area and store clean and orderly.
  • Processed sales, returns and exchanges using POS register system.

Education

High School Diploma -

The Net Charter High School
New Orleans, LA
06.2021

Some College - Culinary Arts

Delgado Community College
New Orleans, LA

Skills

  • Customer service
  • Food safety
  • Cash handling
  • Conflict resolution
  • Creative problem solving
  • Team player

Timeline

Barista

French Truck Coffee
07.2024 - Current

Cashier

Whole Foods Market Inc
01.2024 - 07.2024

Prepared Foods Team Member

Whole Foods Market Inc
06.2023 - 01.2024

Trainee

Liberty's Kitchen
04.2023 - 06.2023

Assistant Crew Leader

Grow Dat Youth Farm
01.2022 - 06.2023

Front End Cashier

Rouses Market
03.2021 - 10.2022

High School Diploma -

The Net Charter High School

Some College - Culinary Arts

Delgado Community College

Similar Profiles

CREATE PROFILE