RAHMA NOUR
Seattle,WA
Overview
7
7
years of professional experience
Work History
Owner & Operator
Family Home Daycare
05.2024 - Current
- Directed all aspects of a licensed daycare operation, ensuring daily operational excellence and 100% adherence to regulatory compliance.
- Developed and implemented structured programs for early childhood development; cultivated strong client relationships with parents through proactive communication and issue resolution.
- Managed comprehensive financial responsibilities for the daycare, including budgeting and resource allocation; streamlined operational workflows to enhance efficiency.
A-Team Specialist, Corporate Security
Securitas/Allied Universal (Amazon Contract)
06.2021 - Current
- Coordinate access control and security operations across multiple buildings using Lenel systems.
- Support compliance enforcement, risk assessments, and resolution of operational issues.
- Collaborate with internal teams to ensure shift coverage and policy alignment.
- Communicate with client contacts regarding incidents, access issues, and service adjustments.
Customer Service Associate
Goodwill Youth On Track Program
06.2018 - 01.2019
- Delivered high-volume customer service and supported team operations.
- Maintained professional communication and task prioritization in a fast-paced environment.
Education
Bachelor of Arts - Sociology, Minor in Informatics
University of Washington
Seattle, WASkills
- R & Python Programming (Social Data Science, Data Analysis)
- Lenel Access Control Systems (Operational Security Applications)
- Microsoft Office (Excel, Word, PowerPoint, Smartsheet)
- Project Coordination & Operations Management (Strategic Leadership, Society & Politics)
- Data Handling (Statistics, Intelligent Systems)
- Client Relations & Team Collaboration (Sociological Theory)
- Financial Management (Budgeting & Resource Allocation)
- Communication
- Time management
Affiliations
- Somali Student Association – Member & Event Organizer
- Logistics Coordination- Organized logistics for food distribution; improved delivery efficiency.
Languages & Awards
Fluent in English; Somali & Arabic.
Dean’s List (5x).
Timeline
Owner & Operator
Family Home Daycare
05.2024 - Current
A-Team Specialist, Corporate Security
Securitas/Allied Universal (Amazon Contract)
06.2021 - Current
Customer Service Associate
Goodwill Youth On Track Program
06.2018 - 01.2019
Bachelor of Arts - Sociology, Minor in Informatics
University of Washington
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