Rahmah Ingram
Vero Beach,FL
Summary
Dynamic Lead Systems Mechanic with exceptional troubleshooting skills and a commitment to quality assurance. Proven track record in enhancing productivity and resolving complex mechanical issues. Adept at training teams and implementing process improvements, ensuring compliance with safety protocols and exceeding production goals.
Overview
14
14
years of professional experience
Work History
Lead Systems Mechanic
Piper Aircraft
Vero Beach, FL
03.2023 - Current
- Assists the Supervisor in the production of high-quality aircraft parts & assemblies following Piper Drawings, Process Specifications (PPS) and other manufacturing instructions. Assists in meeting or exceeding planned production and delivery schedules while maximizing company resources to achieve company goals.
- Performs critical aircraft mechanical, electrical & hydraulic system installs and functional checks. Able to perform and troubleshoot multiple critical jobs.
- Performs at a high level of quality and productivity. Assists other teammates to achieve a high level of quality and productivity. Inspect and buy off own and other teammates work using Piper inspection certifications. Maintain departmental compliance with Piper QAM/QIM and FAA requirements. Interface with other departments regarding quality concerns to resolve expeditiously and in a cost-effective manner. Troubleshoot and re-work all major discrepancies as necessary. Primary point of contact for performing major and regular Material Review Board repairs, Standard repairs and modifying aircraft due to customer or design directed changes.
Supervisor
Ivox
Port Saint Lucie, FL
05.2018 - 02.2023
- Supervised daily operations to ensure efficient workflow and adherence to company policies.
- Trained new staff on operational procedures and safety protocols, enhancing team performance.
- Implemented process improvements that increased productivity and reduced downtime.
Supervisor
Dunkin Donuts
Port Saint Lucie, FL
04.2012 - 05.2018
- Recruiting, onboarding, and training new team members on Dunkin' standards and recipes.
- Creating weekly work schedules, ensuring shifts are fully covered during the busy morning rushes.
- Pitching in on the floor, making coffee, working the drive-thru, or restocking items when the store gets busy or short-handed.
- Monitoring staff performance, providing coaching, and resolving any conflicts.
Education
High School Diploma -
Treasure Coast HS
Port Saint Lucie, FLSkills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Brake systems
- Mechanical systems
- Fuel systems
- Safety procedures
- Quality assurance
Timeline
Lead Systems Mechanic
Piper Aircraft
03.2023 - Current
Supervisor
Ivox
05.2018 - 02.2023
Supervisor
Dunkin Donuts
04.2012 - 05.2018
High School Diploma -
Treasure Coast HS