Rahmanul Hasan
Jamaica,NY
Summary
Versatile professional with over 6 years of experience in retail and customer service, showcasing proficiency in office productivity tools. proven track record in management roles, emphasizing strong leadership, effective communication, and exceptional customer service, and seeking a challenging role as a banker to leverage my expertise in financial transactions, customer interactions, and managerial skills within a dynamic banking environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Macy's Sales Associate
Macy's
06.2023 - 10.2024
- Welcoming customers, maintaining floor appearance, directing customers to goods, operating cash register
- Helping a customer find their style, greet customers
- Assist in inventory and markdown process
- Assist in picking, packing, and shipping merchandise to fulfill digital customer orders
- Receiving stock, unloading and assessing it, providing labels for inventory purposes, and organizing stock such that it can easily be retrieved for the future.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Intake Coordinator
All County Health Care
01.2022 - 01.2024
- Interviews patients and completes admissions paperwork
- Verifies patient insurance coverage and benefits
- Schedules appointments for consultations and other healthcare services
- Answers phones and completes associated clerical tasks
- Creates and maintains patient records
- Responsible for staffing any open cases
- Communicating with Patients and their families to ensure quality care is provided
- Responsible for confirming coverage for cases in need of caregiver replacements
- Complete the welcome call and anything else that is part of the agency's intake process for all new patients
- Call Maintenance Dashboard
- Complete survey calls to confirm if change of caregiver is needed and assist with staffing the case
- Participate in on-call coverage.
- Streamlined the intake process by implementing efficient data collection and organization methods.
- Enhanced patient satisfaction with timely and accurate information during the intake process.
- Coordinated interdisciplinary communication for smoother transitions between care providers.
Marketing Executive
All County Health Care, Inc
01.2022 - 01.2024
- Planning
- Advertising
- Public Relation
- New marketing Strategy
- Run Social Media Channels
- Bring in Patients
- Handle phones calls.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Boosted lead generation with targeted email marketing strategies and social media advertising.
- Enhanced customer engagement through the creation of compelling content for website, blog, and social media platforms.
Vallet
Towne Park, Ltd.
08.2021 - 12.2021
- Parked and retrieved customer vehicles in specified areas in a safe and efficient manner
- Provided accurate and timely documentation of vehicle checks, vehicle damage, and other conditions prior to service
- Promoted courteous treatment of customers and resolved guest service issues.
Retail Sales Associate
Aeropostale
11.2019 - 05.2021
- Managed stock room
- Neatly stocked merchandise on sales floor
- Maintained cleanliness of back room and the sales floor
- Maintained a high level of service across the whole sales floor
- Proficient in POS systems
- Issued refunds and store credit vouchers
- As a sales associate my job was to promote Aero's culture, values and mission
- MY main job was to show my fashion for love and do whatever it takes to create an amazing shopping experience for our customers
- I had to be an Engaging personality who provides great service
- Excited to meet new people
- Thoughtful with a desire to make others feel good about themselves and their individual style.
Sandwich Artist/Cashier
Bagel Rock Coffee
01.2019 - 09.2019
- Manage the store in absence of the owner (MY Uncle)
- Made sure all the employees were doing their job and task right
- Arranged food items on serving trays and place in take out packaging
- Assisted customer in choosing menu items
- Handled the cashier and made sure the sales were correct
- Restocked all the items in back also in the fridge in the front
- Cleaned and sanitized the store and the kitchen
- Made sure every customer gets the best customer service and comes back again
- Collaborated with team members to meet all food service needs for all customers
- Assisted guests, including offering personable greetings and taking orders.
Subway Sandwich Artist/Cashier
Subway
06.2017 - 09.2019
- Maintained clean, sanitized and well organized food preparation zones to promote store efficiency
- Communicated menu item information and offered suggestions to promote featured products
- Promote customer loyalty by efficiency and model exceptional kitchen etiquette
- Organize work areas
- Reduce customer wait by quickly and efficiently operating customer window and sales register
- Prepare sandwiches
- Performed shift change tasks each day
- Consistently met sales targets by encouraging customers to buy suggesting and adding extra item with the order
- Trained new hires and other team members
- Opened and closed the store accordingly.
Education
Associate of Arts - Software Development
Queens Borough Community College
Queens, NY06.2026
High school diploma -
CUNY Queensborough Community College
Jamaica, NY01.2024
Skills
- Client Account Management
- Product Sales
- Sales Development
- Cashiering (4 years)
- Store Management Experience (3 years)
- Commercial Cleaning (1 year)
- Host/Hostess (3 years)
- Merchandising (3 years)
- POS (4 years)
- Retail Management (3 years)
- Time management (3 years)
- Valet Parking
- Digital Marketing (1 year)
- Guest Services (3 years)
- Restaurant Management (3 years)
- Home Care (2 years)
- Microsoft Office
- Upselling (3 years)
- Social Media Management
- Transaction Processing
- Fraud detection skills
- Financial transactions accuracy
- Safe Deposit Box Management
- Cash Counting
- credit card sales/ opening accounts
Certification
- Food Handler Certification
- Driver's License
Timeline
Macy's Sales Associate
Macy's
06.2023 - 10.2024
Intake Coordinator
All County Health Care
01.2022 - 01.2024
Marketing Executive
All County Health Care, Inc
01.2022 - 01.2024
Vallet
Towne Park, Ltd.
08.2021 - 12.2021
Retail Sales Associate
Aeropostale
11.2019 - 05.2021
Sandwich Artist/Cashier
Bagel Rock Coffee
01.2019 - 09.2019
Subway Sandwich Artist/Cashier
Subway
06.2017 - 09.2019
Associate of Arts - Software Development
Queens Borough Community College
High school diploma -
CUNY Queensborough Community College
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