Rahmathulla sithik mohamed
Vallejo,CA
Summary
Dedicated Direct Support Professional with expertise in medication administration and crisis intervention techniques. Proven ability to implement individualized care plans and foster client independence.
Overview
9
9
years of professional experience
Work History
Direct Support Professional
place of grace
fairfield , ca
03.2025 - Current
- Assisted clients with daily living activities such as bathing, dressing, grooming, and meal preparation, enhancing quality of life
- Administered medications according to prescribed schedules and documented any changes or reactions observed, ensuring client safety
- Implemented individualized care plans based on clients' specific needs and goals, improving client outcomes
- Supported individuals in developing independent living skills such as budgeting, grocery shopping, and household chores, fostering independence
- Documented all interactions/observations accurately and maintained confidentiality of client information, ensuring compliance with regulations
- Provided transportation and accompanied clients to appointments, errands, and social outings, increasing community engagement
Direct Support Professional
polaris homes
Vacaville, California
03.2023 - 03.2025
- Supported individuals with daily living activities and personal care routines.
- Assisted clients in developing social skills and community integration.
- Documented client progress and reported observations to the care team.
- Coordinated recreational activities to enhance client engagement and well-being.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted individuals in learning and developing new skills.
- Used approved crisis intervention techniques in emergency situations.
Sales Advisor
Metro by T-Mobile
Vallejo, California
11.2022 - 01.2023
- Assisted customers in selecting mobile devices and plans that fit their needs.
- Educated clients on device features and service options for informed decisions.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to maintain a welcoming store environment.
- Conducted inventory checks and organized merchandise displays effectively.
- Participated in promotional events to enhance brand visibility in the community.
- Provided customers with information on products and services available.
- Answered requests and concerns with friendly and knowledgeable service.
- Resolved customer complaints in a timely manner.
- Identified customer needs and tailored solutions accordingly.
- Demonstrated product features and benefits to potential customers.
- Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
Store Supervisor
Cricket Wireless
Woodland, California
04.2020 - 06.2022
- Supervised daily store operations and ensured smooth workflow among staff.
- Trained new employees on customer service standards and sales techniques.
- Managed inventory levels and organized stock for efficient retrieval.
- Assisted customers with product inquiries and provided tailored recommendations.
- Conducted regular team meetings to discuss goals and address concerns.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Collaborated with management to execute promotional events and initiatives.
- Supervised work of cashiers, training new team members and monitoring performance.
- Tracked store inventories and ordered new materials to prevent shortages.
- Maintained clean and organized facility to prevent accidents, damages and lost items.
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Store Supervisor
Cricket Wireless
Napa, California
03.2017 - 05.2020
- Supervised daily store operations and ensured smooth workflow among staff.
- Trained new employees on customer service standards and sales techniques.
- Managed inventory levels and organized stock for efficient retrieval.
- Assisted customers with product inquiries and provided tailored recommendations.
- Conducted regular team meetings to discuss goals and address concerns.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Collaborated with management to execute promotional events and initiatives.
- Supervised work of cashiers, training new team members and monitoring performance.
- Tracked store inventories and ordered new materials to prevent shortages.
- Maintained clean and organized facility to prevent accidents, damages and lost items.
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Education
High School Diploma -
Khadir Mohideen Higher School
Adirampatinam03-2006
Skills
- Medication administration
- Daily living assistance
- Crisis intervention techniques
- Behavior monitoring
- Community integration support
- Report documentation
- Communication skills
- Transportation
- First aid and CPR
- Nutrition support
- Community activities
- Behavioral support
- Medical office administration
Languages
English
Professional
Timeline
Direct Support Professional
place of grace
03.2025 - Current
Direct Support Professional
polaris homes
03.2023 - 03.2025
Sales Advisor
Metro by T-Mobile
11.2022 - 01.2023
Store Supervisor
Cricket Wireless
04.2020 - 06.2022
Store Supervisor
Cricket Wireless
03.2017 - 05.2020
High School Diploma -
Khadir Mohideen Higher School