RAHMATOULLAH SOW
Canal Winchester
Summary
Dynamic professional with a proven track record at FedEx, excelling in data entry and customer service. Recognized for enhancing organizational growth through meticulous attention to detail and effective leadership. Proficient in RF scanning and adept at training new employees, ensuring high-quality standards and operational efficiency.
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Overview
3
3
years of professional experience
Work History
Clerk
FedEx
01.2022 - 05.2025
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Input labels for return items into the system, relocate items.
- help pickers, packers, put away teams when needed
- inventory control every 6 months
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Input data into spreadsheets and databases.
Packer Associate
Yankee Candle
12.2021 - 01.2022
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Supported quality control efforts by inspecting products for defects before packaging.
- Reduced product damage rates by carefully handling items during the packing process.
- help lead with training new employees
- pick items
- Demonstrated flexibility in adapting to shifting priorities or sudden changes in workload due to unforeseen circumstances.
Education
Medical Science
Health School of Mauritania
Nouakchott07-2016
Skills
- Organizational growth
- RF scanner
- computer skills
- multi linguist
- leader
Languages
English
Professional Working
French
Native or Bilingual
Arabic
Full Professional
Timeline
Clerk
FedEx
01.2022 - 05.2025
Packer Associate
Yankee Candle
12.2021 - 01.2022
Medical Science
Health School of Mauritania