- Helping people feel supported and understood
- Learning more about mental health and how to break the stigma around it
- Building stronger connections in my community
- Finding new ways to grow and challenge myself
- Staying active and taking care of my health
- Spending time with family and friends
Rahmo Abdi
Phoenix,AZ
Summary
Highly-motivated with leadership capabilities Take initiative and seek out new challenges. Eager to learn Bi-lingual: Somali and English, can speak and read in both Problem-solver Time management
Overview
8
8
years of professional experience
1
1
Certification
Work History
American Airline
03.2022 - Current
- Handling customer inquiries
- Resolving issues
- Ensuring a positive customer experience through phone calls
RESCARE
01.2021 - 01.2022
- Assist individuals with disabilities in areas of personal care, homemaking, and recreational activities.
- Demonstrated the ability to communicate in both verbal and nonverbal (sign-language) formats
- Complied with health and safety rules.
- Spent time helping group home residents become independent.
- Monitored, recorded and administered medications to residents I worked with.
Direct Support Provider
CPES (community human services and healthcare organization)
05.2017 - 05.2020
- Assist with achievement of individual client goals and objectives
- Planned meals, shopped for groceries, prepared and served food and cleaned up
- Maintained a clean and safe living environment for clients
- Transporting clients or running errands for clients
- Supervised individuals with their Activities of Daily Life
Education
High School Diploma -
Sonoran Science Academy
01.2016
Bachelor's degree - Behavioral health and science
South Mountain Community College
01.2026
Skills
- Caring and supportive, always focused on making people feel safe and respected
- Speak Somali and English, which helps me connect with people on a deeper level
- Good at solving problems and staying calm when things get tough
- Manage my time well and stay on top of what needs to get done
- Patient and understanding, especially when supporting people with disabilities
- Work well with others but also take initiative when needed
- Open to learning new things and taking on new challenges
Certification
Arizona Department of Public Safety
Fingerprint Clearance Card
Issued: 06/14/2017 Expires: 06/14/23 Renewed: 08/25/25
CPR & First Aid -Issued: 09/20/2021
Expires: 09/20/23
Article 9
Issued: 08/24/2020 Expires: 08/24/2023
Prevention & Support
Issued: 08/24/2020 Expires: 08/24/2023
Interests
Timeline
American Airline
03.2022 - Current
RESCARE
01.2021 - 01.2022
Direct Support Provider
CPES (community human services and healthcare organization)
05.2017 - 05.2020
Bachelor's degree - Behavioral health and science
South Mountain Community College
High School Diploma -
Sonoran Science Academy
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