Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Leave of Absence Coordinator
Bancroft Neurohealth
2019.10 - Current
Educated managers on best practices for handling employee absences, fostering a supportive work environment while minimizing disruptions to productivity.
Coordinated seamless transitions for employees returning to work after extended leaves of absence, ensuring appropriate accommodations were made when necessary.
Maintained up-to-date knowledge on changes to state and federal leave regulations, proactively updating company policies in response to shifting legal requirements.
Developed training materials related to company policies surrounding leaves of absence, ensuring employees and managers were well-informed of their rights and responsibilities.
Leave of Absence Administrator
Virtua Our Lady Of Lourdes Hospital
2015.08 - 2019.10
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Analyzed Leave of Absence claims to determine eligibility and certification in compliance with Federal/ State laws and regulations along with company guidelines.
Processed all leave paperwork from the request process through leave completion including regular follow-ups, return to work, and terminations.
Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Supervisor of Benefits Distribution
Xerox Company
2012.01 - 2015.08
Coordinate and deliver benefit training for new employees
Train employees in administering benefits, maintaining compliance and customer satisfaction
Managing escalated calls/queries relating to health and welfare benefits and leave of absence concerns addressing and deescalating customer conflict and concerns
Collaborate and interact with Human Resources to manage employee restrictions and accomodations.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Benefits Specialist
Xerox Company
2009.01 - 2012.01
Administering leaves of absence in compliance with federal, state, union, and company guidelines
Responsible for the administration of all health and welfare benefits: medical, dental, vision, disability, life insurance, and flexible spending accounts.
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Collaborated with payroll department to ensure accurate deductions related to employee benefits plans were processed correctly each pay period.
Teacher
Monument Elementary School
2005.01 - 2009.01
Preparing lesson plans, teaching classes and evaluating student progress
Establishes consistent and logical limits, expectations, classroom routines for students to allow for maximization of learning
Foster a cooperative and respectful partnership with families
Maintains accurate, complete, and appropriate records and files reports promptly.
Education
Bachelor of Arts - English
Rider University
Lawrenceville, NJ
12.1995
Skills
Extensive knowledge of laws governing benefits, including COBRA, leave of absence, FMLA, health care reform changes, and HIPPA.
Can manage and exceed critical timelines and deadlines.
Able to keep detailed and accurate records and reports.
Leadership, coaching and mentoring-able to motivate and train others
Excellent communication and writing skills.
References
Available Upon Request
Timeline
Leave of Absence Coordinator
Bancroft Neurohealth
2019.10 - Current
Leave of Absence Administrator
Virtua Our Lady Of Lourdes Hospital
2015.08 - 2019.10
Supervisor of Benefits Distribution
Xerox Company
2012.01 - 2015.08
Benefits Specialist
Xerox Company
2009.01 - 2012.01
Teacher
Monument Elementary School
2005.01 - 2009.01
Bachelor of Arts - English
Rider University
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