Summary
Overview
Work History
Education
Skills
Timeline
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Rahsaan Ephriam

Las Vegas,NV

Summary

Seasoned Delivery Specialist offering a safe driving record and a positive attitude. Promoting more than 10 years in the transportation and logistics sector, & over 20 years of exceptional customer service experience. Adapts quickly to the changing needs of fast-paced and growing companies and organizations.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Amazon Flex
09.2015 - Current
  • Loaded and secured items in vehicle
  • Interpreted maps and followed written and verbal directions
  • Verified each delivery against shipping instructions before delivering to customers
  • Practiced safe and secure loading methods to avoid damaging goods
  • Fostered positive working relationships with customers by responding to questions and concerns
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions
  • Completed on-time deliveries by choosing the best and most efficient routes

Delivery Specialist

Couture Couriers
01.2018 - 07.2022
  • Ensured that all goods were delivered to the customer on time and in excellent condition
  • Picked up incoming stock and delivered materials to designated locations
  • Routinely answered customer questions regarding merchandise
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
  • Established long-term customer relationships through prompt and courteous service
  • Tracked time spent on assignments each day for productivity reporting

Delivery Driver

Uber Eats
01.2021 - 09.2021
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Completed on-time deliveries by choosing best and most efficient routes.

Delivery Driver

The Apothecary Shoppe
03.2017 - 03.2018
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis
  • Stocked and replenished merchandise according to store merchandising layouts
  • Politely assisted customers in person and via telephone
  • Interpreted maps and followed written and verbal directions
  • Recorded truck plate Number and mileage on receipt when refueling
  • Verified each delivery against shipping instructions before delivering to customers
  • Contacted customers prior to delivery to confirm and coordinate delivery times

Education

Bachelor of Science - Digital Film Making

Los Angeles Film School - Hollywood
Los Angeles, CA
05-2024

State Board License

Aveda Institute of Las Vegas
Las Vegas, NV
2012

High School Diploma -

Boron Junior-Senior High School
Boron, CA
06.1992

Skills

  • Detail-oriented
  • Transport and Delivery
  • Positive, friendly & professional
  • Accurate Data Documentation
  • Skilled problem solver
  • Exceptional communication skills
  • Exceptional time management skills
  • Strong client relations

Timeline

Delivery Driver

Uber Eats
01.2021 - 09.2021

Delivery Specialist

Couture Couriers
01.2018 - 07.2022

Delivery Driver

The Apothecary Shoppe
03.2017 - 03.2018

Delivery Driver

Amazon Flex
09.2015 - Current

Bachelor of Science - Digital Film Making

Los Angeles Film School - Hollywood

State Board License

Aveda Institute of Las Vegas

High School Diploma -

Boron Junior-Senior High School

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Rahsaan Ephriam