Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rahshanyk Jones

Roselle,NJ

Summary

Logistics Supervisor with expertise in transportation, dispatch, and safety management. Proven ability to foster effective team collaboration, enhancing driving efficiency and compliance with regulations. Demonstrated resourcefulness in supply chain management and inventory control, ensuring high productivity and timely task completion. Strong critical thinking and problem-solving skills contribute to seamless operations and adherence to deadlines.

Overview

8
8
years of professional experience

Work History

Package Handler

FedEx
Edison, New Jersey
04.2025 - Current
  • Stacked boxes onto pallets in an efficient manner.
  • Organized packages according to type, size, destination, and other specifications.
  • Conducted package inspections for damage and reported discrepancies to supervisor.
  • Communicated effectively with supervisors regarding any logistical issues.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Assisted in loading delivery trucks with prepared packages.

Shift Coordinator/Dispatcher

Dutch Express
Manhattan, New York
06.2024 - 07.2025
  • Monitored inventory levels and placed orders to maintain optimal stock levels.
  • Conducted regular staff meetings to address issues and provide constructive feedback.
  • Resolved customer complaints promptly while upholding professionalism.
  • Created weekly operational performance reports to track metrics.
  • Scheduled employee shifts based on labor needs and availability.
  • Coached team members to enhance productivity and minimize workplace accidents.
  • Provided support to team members during demanding projects or periods.
  • Managed daily workflow and ensured adequate staff coverage.

Logistics Supervisor

Need It Now Delivers
Avenel, NJ
03.2022 - 03.2024
  • Supervised and trained new drivers in safe driving techniques and company policies.
  • Ensured that all vehicles were inspected and maintained properly.
  • Organized the delivery of goods to customers on time with a focus on customer satisfaction.
  • Monitored driver performance, providing feedback when necessary.
  • Assisted drivers with troubleshooting mechanical issues with vehicles.
  • Investigated any incidents or accidents involving drivers or vehicles.
  • Maintained accurate records of deliveries, pickups, mileage, fuel consumption, and other related information.
  • Reviewed daily manifests to coordinate efficient deliveries.
  • Coordinated load planning for drivers to minimize dispatch delays.
  • Identified root causes and feedback outcomes by communicating with team and monitoring service delivery.

Dispatcher Supervisor

Archer Delivery
Woodbridge, NJ
03.2022 - 03.2023
  • Mentored junior team members and managed employee relationships.
  • Oversaw communications within assigned territories.
  • Ordered supplies or equipment to issue to personnel.
  • Worked with routing specialists, route managers and service department to optimize routes.
  • Monitored personnel or equipment locations and utilization to coordinate service and schedules.
  • Arranged for repairs to restore service and schedules.
  • Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
  • Advised personnel about accidents, weather conditions or other hazards.
  • Prepared daily work and run schedules.
  • Verified that all freight was properly documented before loading onto trucks.

Delivery Driver

Team Prime
Avenel, NJ
11.2021 - 04.2022
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Logistics Supervisor

Cornucopia Logistics
New York, NY
06.2017 - 11.2021
  • Provided oversight to ensure daily operations ran efficiently and effectively.
  • Developed and implemented strategies for cost reduction and improved service levels.
  • Conducted regular meetings with customers, carriers, vendors, management and staff to address any issues or concerns regarding logistics procedures.
  • Organized transportation of goods in accordance with customer requirements.
  • Managed inventory control activities including tracking stock levels and ordering new materials when needed.
  • Monitored the delivery of shipments to ensure on-time arrival at destination.
  • Ensured compliance with all applicable laws, regulations and safety standards related to logistics operations.
  • Overhauled annual operations budget and related fiscal forecasting and planning activities.
  • Developed strong rapport through effective client needs assessment and commitment to top satisfaction levels.
  • Drafted shipment reports to inform management and clients.
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Established and maintained professional relationships with carriers, warehouses, customers and sales force.
  • Monitored logistics procedures, day-to-day workflow and employee performance to increase productivity.
  • Provided smooth operations by maintaining communication with supervisors of other departments.

Education

General Studies

Kingsborough Community College of The City University of New York
Brooklyn, NY
07-2018

High School Diploma -

New Dorp High School
Staten Island, NY
06-2014

Bachelor of Business Administration -

Southern New Hampshire University
Hooksett, NH

Skills

  • Vehicle Maintenance and Repair
  • Route Management
  • Driving and Transportation
  • Schedule Management
  • Transportation Regulations
  • Training & Development
  • Time Management
  • Microsoft Office
  • Transportation Management Systems
  • Route Optimization
  • Purchasing Management
  • Continuous Improvement
  • Warehouse Safety
  • Commercial Delivery
  • Route Navigation
  • Route Planning
  • Pallet Jack Operation
  • Teamwork and collaboration

Timeline

Package Handler

FedEx
04.2025 - Current

Shift Coordinator/Dispatcher

Dutch Express
06.2024 - 07.2025

Logistics Supervisor

Need It Now Delivers
03.2022 - 03.2024

Dispatcher Supervisor

Archer Delivery
03.2022 - 03.2023

Delivery Driver

Team Prime
11.2021 - 04.2022

Logistics Supervisor

Cornucopia Logistics
06.2017 - 11.2021

General Studies

Kingsborough Community College of The City University of New York

High School Diploma -

New Dorp High School

Bachelor of Business Administration -

Southern New Hampshire University

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