Summary
Overview
Work History
Education
Skills
Certification
REFERENCES
Timeline
Generic

Rahul Allam

Collierville,TN

Summary

Half a decade of expertise in Business Analysis, specializing in Software Development and SQL-based Data Handling. Proficient in both Waterfall and Agile methodologies, including Scrum ceremonies. Proven track record of effective collaboration with stakeholders, demonstrated through exceptional customer relations and services. Experienced in crafting comprehensive requirement documents, utilizing tools like JIRA for user story management, and contributing to Scrum ceremonies. Skilled in creating UML diagrams, wireframes, and mock-up screens using MS Visio, Lucid Chart, and Balsamiq. Strong background in designing Dashboards, UML Diagrams, Use Cases and familiarity with Salesforce and Microsoft Azure. Proficient in defect tracking with JIRA and adept at database management, complex SQL queries, and ETL processes using tools like Informatica and Talend.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Analyst

Trueterra
Minneapolis, MN
01.2023 - Current
  • Performed GAP Analysis to identify and address process gaps within the organization.
  • Implemented PLC based on customer and client data to refine product catalogs benefiting the organization by improving the customer and client portfolio by 11% and 8%.
  • Conducted advanced statistical analyses using tools such as R to derive actionable insights, contributing to strategic decision-making.
  • Spearheaded the implementation to enhance decision-making processes in the agricultural sector, resulting in a 15% increase in crop productivity.

Project Manager

St. Jude Children’s Research Hospital
Memphis, TN
06.2022 - 12.2022
  • Managed 17 diverse projects on ServiceNow, ensuring they stayed on track and met deadlines while focusing on Integrating solutions
  • Collaborated with cross-functional teams to design and deploy custom ServiceNow modules tailored to healthcare industry requirements, streamlining patient data management and enhancing compliance.
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Created project plans with established timelines, assigned to appropriate teams, and managed workflow throughout business, technical, and operations teams.

Business Data Specialist

Amazon Inc. (Amazon.com)
Hyderabad, India
05.2018 - 07.2021
  • Actively monitored and contributed to all the stages within the Software Development Life Cycle (SDLC) based on Waterfall methodology.
  • Conducted performance-tuning activities on databases post-migration in order to optimize query execution times and resource utilization levels across multiple environments.
  • Proficient in using Stata, SAS, and other data analysis tools to extract, clean, and manage large datasets from diverse sources (PL/SQL, Oracle DB, AWS, Redshift, S3), ensuring data quality and integrity.
  • Implemented optimization strategies, including parallel processing and leveraging Redshift's COPY command, resulting in a 30% reduction in data transfer time.
  • Conducted thorough data profiling and mapping, identifying and resolving 95% of data compatibility issues and schema differences, ensuring seamless integration during the migration.
  • Participated in the project kick-off meeting by documenting and analyzing the business requirements using IBM Rational Requisite Pro.
  • Developed comprehensive visual representations of technical processes through UML diagrams with Use cases and Activity diagrams using MS Visio, focusing on Data Flow.
  • Conducted computerized and physical warehouse inventories to verify available merchandise to meet customer needs without overstocking and incurring extra costs.
  • Developed cost-saving measures that improved efficiency by 18% while reducing expenses associated with warehousing operations.

Education

Master of Science - Management Information Systems

The University of Memphis
Memphis, TN
12-2022

Skills

  • Project Development Life Cycle (PDLC)
  • Client & Stakeholder Relations Management
  • Root Cause Analysis
  • Data Analysis and Tools (Tableau, PowerBI)
  • Project Management Tools (JIRA, Confluence)
  • Query Languages (SQL, PLSQL)
  • Cloud Platforms (AWS, GCP, Azure)
  • Project & Program Management
  • Conflict Management
  • Project Documentation (BRD, FRD, SRS)
  • Oral and written communications
  • Agile, Waterfall, Kanban
  • Scrum methodologies
  • Team management
  • MS Office
  • People skills
  • Business Analysis
  • Requirements gathering
  • Accountable
  • Analytical
  • Collaborative & Passionate
  • Problem solving
  • Innovative
  • Results delivery

Certification

CSM (Certified Scrum Master), 001467322

REFERENCES

  • Dr. BALAJI KRISHNAN- Vice Provost, Global Initiatives Professor,Marketing and Supply Chain Management (University of Memphis)

(M) +1 9016782786

(E) krishnan@memphis.edu

  • SRINIVAS RAGHAVAN- Manager-Business Relationships- Information Services (St. Jude Children’s Research Hospital)

(M) +1 901-595-0607

(E) srinivas.raghavan@stjude.org

  • NADEEM MALIK- Manager- Program and Portfolio- Information Services (St. Jude Children’s Research Hospital)

(M) +1 901-595-4838

(E) nadeem.malik@stjude.org

  • SAMHITA MARELLA-Solution Management Advisor- Global Planning, Engineering, Research and Technology-(FedEx Express)

(M) +1 901-236-9228

(E) samihta.marella@fedex.com

Timeline

Business Analyst

Trueterra
01.2023 - Current

Project Manager

St. Jude Children’s Research Hospital
06.2022 - 12.2022

Business Data Specialist

Amazon Inc. (Amazon.com)
05.2018 - 07.2021

Master of Science - Management Information Systems

The University of Memphis

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