Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Rahul Dhir

Nesconset,NY

Summary

Detail-oriented with 5+ years of experience in accurately processing invoices, resolving billing discrepancies, cash applications and issuing refunds. Skilled in data analysis, customer service, and maintaining payment records.

Overview

6
6
years of professional experience

Work History

Claims Payment and Refund Associate

MagnaCare
07.2022 - Current
  • Processed claims billing invoices and refunds with high accuracy and attention to details.
  • Collaborated with internal teams to improve billing processes and enhances customer satisfaction.
  • Proficient in processing and reconciling invoices to payment received accurately, and ensuring timely payments.
  • Skilled in generating billing reports
  • Trained intern on processing cash applications
  • Effectively resolved customer inquiries regarding billing discrepancies and refund requests promptly, utilizing billing software to correct errors for timely resolution, while demonstrating proficiency in communicating with customers
  • Ensure daily cash receipts are accurately and completely recorded in the claims system(Impact) and deposited into the bank
  • Maintain paper or electronic cash receipts documents and ensure that documents are transferred to posting department.
  • Follow up calls to providers updating the ASC, PPO, and JIB refund logs, also assist on logging received refunds

Finance Clerk

Daniel H Cook Associates Inc.
10.2018 - 07.2022
  • Reconciled transfer worksheets and reported figures in general ledger by comparing to bank account statement each month
  • Documented financial data, files and record for contracted vendors
  • Prepared logical and accessible reports to support executive management.
  • Managed and documented individual customer transactions simultaneously.
  • Updated entries in company's system using Excel and QuickBooks.
  • Prepared invoices on monthly basis.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Sorted and organized materials such as physical files, tracking spreadsheets and reports.
  • Answered incoming telephone calls, took down messages and provided information.

Intern

MagnaCare
11.2017 - 10.2018
  • Answered incoming telephone calls, and took down messages and provided information.
  • Accepted and processed account payments
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Ensure daily cash receipts are accurately and completely recorded in the claims system(Impact) and deposited into the bank
  • Maintain paper or electronic cash receipts documents and ensure that documents are transferred to posting department.

Education

MBA -

University of Phoenix
Tempe, AZ
12.2024

Bachelor of Arts - Politics, Economics, And Law

SUNY College At Old Westbury
Old Westbury, NY
05.2023

High School Diploma -

Sachem High School North
Lake Ronkonkoma, NY
06.2012

Skills

  • QuickBooks
  • Invoicing
  • Bank reconciliations
  • Payment processing
  • Data entry accuracy
  • Refund processing
  • Microsoft Office
  • Strong Work Ethic

Software

Excel

QuickBooks

Impact-Prod

DAX

Timeline

Claims Payment and Refund Associate

MagnaCare
07.2022 - Current

Finance Clerk

Daniel H Cook Associates Inc.
10.2018 - 07.2022

Intern

MagnaCare
11.2017 - 10.2018

MBA -

University of Phoenix

Bachelor of Arts - Politics, Economics, And Law

SUNY College At Old Westbury

High School Diploma -

Sachem High School North

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Rahul Dhir