RAHUL GUPTA
Technical Program Manager
Seattle,WA
Summary
Technical Program Manager with 12+ years leading high-visibility, cross-functional programs in EdTech, Healthcare, and FinTech. Expert in Agile scaling, cloud infrastructure (AWS/Azure), CI/CD optimization, and AI-driven initiatives, including building a company-sponsored in-house ChatGPT platform. Proven ability to partner with senior leaders (CTO, SVP, VP) to align engineering execution with business strategy and deliver measurable results
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technical Program Manager
BENCHMARK EDUCATION COMPANY
Seattle, WA
02.2022 - Current
- Scaled agile delivery from 4 teams to over 20 (200+ contractors), delivering 120+ features per quarter and reducing 200+ backlog items in 6 months, driving an 11% increase in districts, and 4.5% in schools in a year
- Owned program delivery for the CPO-sponsored in-house AI ChatGPT initiative, leading execution from inception
- Established Scrum of Scrums, aligning technical dependencies reducing release cycles from monthly to biweekly
- Led DevOps initiatives to optimize CI/CD pipelines and automate testing, cutting deployment lead time by 3 days
- Streamlined AWS workflows and CI/CD pipelines with engineering and SRE teams, reducing rollbacks by 85%
- Delivered executive-level reporting and PI risk analysis that kept high-visibility programs on track
- Operationalized engineering metrics and dashboards to track program health, improving visibility for senior leadership and enhancing timely reporting for 15+ major milestones per quarter
- Utilized AI tools like ChatGPT to automate tasks (emails, meeting summaries, status updates, technical docs), reducing administrative time by 30% and allowing more focus on higher-priority work and strategic initiatives
Tech Lead
NEMOURS CHILDREN'S HEALTH
Wilmington, DE
03.2019 - 02.2022
- Led 12 engineer-team to build a healthcare app from scratch, overseeing end-to-end development process
- Partnered with senior leadership to define milestones, manage risk, and align engineering and product execution across 12–18-month delivery roadmaps
- Contributed to system architecture, product requirements, and code reviews, accelerating product delivery by 20%
- Enabled first-time AWS adoption for engineering teams, shifting thinking toward cloud-native scalability and reliability
Technical Lead
CONSULTING | KORN FERRY, VERTEX, CAPITAL ONE
06.2016 - 03.2019
- Led Azure-to-AWS migration at Korn Ferry, decommissioning on-prem infrastructure, materially reducing ongoing infrastructure maintenance
- Spearheaded CI/CD pipelines across 7+ teams, accelerating deployment times by 75% and responsible for code review of 20+ developers
- Modernized Vertex tax platform from Flash to React, preventing end-of-support disruptions for 5000+ customers
- Drove digital transformation at Capital One, integrating multiple account types and increasing test coverage to 95%
UI Developer
MOBILENET SERVICES, INC.
Plano, TX
08.2013 - 04.2016
- Developed front-end UI components utilizing directives and services to enhance data flow and update views with controllers in JavaScript
Education
Master of Science - Computer Science
New York Institute of Technology
New York, NYMaster of Science - Computer Science
Sastra University
Thanjavur, IndiaSkills
Cloud Infrastructure (AWS, Azure), CI/CD Optimization, AI Tool Utilization (eg, ChatGPT)
Websites
Certification
Certification: PMI Agile Certified Practitioner
Timeline
Technical Program Manager
BENCHMARK EDUCATION COMPANY
02.2022 - Current
Tech Lead
NEMOURS CHILDREN'S HEALTH
03.2019 - 02.2022
Technical Lead
CONSULTING | KORN FERRY, VERTEX, CAPITAL ONE
06.2016 - 03.2019
UI Developer
MOBILENET SERVICES, INC.
08.2013 - 04.2016
Master of Science - Computer Science
New York Institute of Technology
Master of Science - Computer Science
Sastra University