Dynamic and results-driven Network Administration and Engineering professional committed to deploying tailored solutions that enhance organizational and client network infrastructures, ensuring seamless connectivity and operational excellence. Proven ability to leverage technical expertise in the design, configuration, implementation, monitoring, and deployment of LAN and WAN systems, maximizing uptime and user satisfaction. Extensive experience across various operating systems—including macOS, Windows, and Linux—combined with proficiency in network security protocols, firewalls, programming, and Cisco platforms to create customized computer infrastructures. Collaborative approach in working with cross-functional teams and stakeholders to analyze issues, identify root causes, and develop effective solutions that significantly improve system performance and user experience.
Overview
17
17
years of professional experience
Work History
Senior Global Network Architect
Newmont International Services Limited
03.2024 - Current
Charged to oversee all organization and client network infrastructure setup for flawless operations, including troubleshooting, hardware replacement, software, code upgrade, network configuration (routing/switching/wireless), network segment creation, etc
Building and maintaining the complete data centers for all the regions of Newmont for both IT and OT environment.
Deployment of multiple Starlink in multiple locations
Designing the Network based on Starlink to provide best backup solutions
Deployment of Cisco SDWAN environment configurations and solutions such as TCP optimization and DRE techinque
Providing the solutions to the complex design and simplifying the network for Security and Stability
Working on routing protocol primarily BGP and OSPF, with VRF, MPLS and MP-BGP deployment.
Managing the Wireless Architecture
Managing the automation tool like Ansible and Cisco DNA for faster deployment
Sr. Network Engineer
Cisco Systems
06.2022 - 02.2024
Charged to oversee all IoT network infrastructure setup for flawless operations, including troubleshooting, hardware replacement, software, code upgrade, network configuration (routing/switching/wireless), network segment creation, etc.
Building the complete data centers in EU for the IoT traffic related to Signaling and Roaming.
Deployment of multiple ISE nodes across the DC’s
Deployment of IoT customers in the network, which include configuring the new vrf and performing the appropriate routing inside the network.
Deployed the Roaming BGP customers from legacy 1 gig IOS platform to 10 Gig XR platform environment which helped to increase the bandwidth for all the roaming customers.
Configuring and managing Infoblox and F5 load balancer.
Routing protocol primarily BGP and OSPF, with VRF, MPLS and MP-BGP deployment.
VXLAN deployment in the LAB for the CVIM related infrastructure which transmits high amount of data for cloud-based service.
Monitoring the network and perform the configuration using Grafana and Thousand Eye tools
Sr. Consultant – Network Administrator
Infosys, CA, USA | Client: LAM Research
01.2021 - 06.2022
Charged to oversee all organization and client network infrastructure setup for flawless operations, including troubleshooting, hardware replacement, software, code upgrade, network configuration (routing/switching/wireless), network segment creation, etc.
Guarantee flawless operation via timely troubleshooting and repair of network infrastructure, security, monitoring, configuration, operation, support, and maintenance.
Continually ensure peak performance by modernizing the security infrastructure via routing, adding and deleting new routes, and configuring the BGP; provide a detailed policy-based routing for proper management.
Utilize Python and Ansible to create a script that improvises and automate the network activity, facilitating automation of build, engineering, deployment, and reporting.
Improve overall processing time via effective load balancing, efficiently handle VIP creation request, SSL profile, SSL certificate installation, and troubleshooting for satisfactory customer experience.
Facilitate seamless workflow of Incidence Management process by enabling easy collation, analysis, and verification of reports in the company’s databases/knowledge base for timely solution and closure of ticket as per SLA’s
Sr. Consultant – Network Administrator
Infosys, CA, USA | Client: Newmont Mining Ltd
05.2015 - 12.2020
Charged to oversee all organization and client network infrastructure setup for flawless operations, including troubleshooting, hardware replacement, software, code upgrade, network configuration (routing/switching/wireless), network segment creation, etc.
Guarantee flawless operation via timely troubleshooting and repair of network infrastructure, including data/voice, security, monitoring, configuration, operation, support, and maintenance
Continually ensure peak performance by modernizing the security infrastructure via routing, adding and deleting new routes, and configuring the BGP; provide a detailed policy-based routing for proper management.
Utilize Python and Ansible to create a script that improvises and automate the network activity, facilitating automation of build, engineering, deployment, and reporting
Improve overall processing time via effective load balancing, efficiently handle VIP creation request, SSL profile, SSL certificate installation, and troubleshooting for satisfactory customer experience
Facilitate seamless workflow of Incidence Management process by enabling easy collation, analysis, and verification of reports in the company’s databases/knowledge base for timely solution and closure of ticket as per SLA’s
Reduce security attack to zero percent by optimizing latest technology like Application Filter via Netscaler, Cisco AMP to monitor Customers Corp Network, Data Centers, and other infra setups
Optimize the advanced configuration of Spanning Tree/Access-list and private VLAN for switching and configuring the Layer 2 to Layer 3 switches, strengthen the security of the environment by enabling the port-security
Efficiently set up, configure, and support the end network devices (Cisco IOS & Nexus Switches/Routers/Wireless LAN controllers/ UCS/Cisco ISE, Cisco Prime/Infoblox/Citrix Netscaler Load balancer)
Respond promptly to maintenance requests and follow-up with service providers for telecom circuits, link down, error, latency issue, and
Achievements
Increased productivity with zero downtime via expert management of all network infrastructure
Improved uptime with high deliverability by revamping the Data Center Network configurations in collaboration with smart hands via Change Management initiative
Boosted the network infrastructure with zero hack report by initiating preventive action against security attacks using the latest technology
Enhanced ticketing system performance for remote access VPN, and new network configuration troubleshooting and response to customers’ requests regarding routine configuration, accurate documentation and metric reporting
Strengthened clients trusts and loyalty by devising viable solutions based on detailed root cause analysis on major incidences and recurring issues during the weekly call, facilitating performance improvement.
Technology Lead/Consultant
Infosys India | Client: Sysco
10.2012 - 04.2015
Deployed viable solutions to OSI layer 1, 2, 3, and 4 in diverse networking environment via proper administration and troubleshooting.
Improved clients experience by participating in Business and Technical requirements session for the insight needed to serve the client better
Enhanced users experience by utilizing Anchor and foreign controller to design and configure the Guest Wireless environment
Troubleshoot and deployed solutions for Cisco Access Points, Switches, and Routers, as well as wireless handheld devices from Motorola
Promoted technical efficiency by training team on technical know-how, created detailed technical documents for KB articles
Achievements
Boosted connectivity and wireless communication/access within and around the office by designing and configuring the WLC in the office environment
Tightened and strengthened server security by optimizing data from the survey to estimate required access points for particular sites
Boosted server processing speed by configuring, troubleshooting, and restructuring Cisco switches and routers
Guaranteed peak performance and flawless operations of the Cisco Switches and Routers via expert configuration & troubleshooting
Recognized and commended by client and Infosys, leading to promotion as Sr. Consultant and award as Best Team Player
Sr. Product Support Engineer
D-Link India | Client: D-link
10.2008 - 07.2012
Improved staff productivity and performance efficiency via technical training of recruits on D-Link products
Ensured accurate documentation of all technical supports and operations by tracking procedure changes
Maximize excellent technical knowledge to provide support for Windows and MAC OS
Identified client’s needs for immediate and viable solutions during the weekly technical meetings
Strengthened the communication channel that facilitated effective customer relationships with high satisfaction rates
Achievements
Guaranteed flawless performance of company’s products by configuring and testing new software specific for D-Link hardware
Boosted users and customers experience by providing level 3 supports that guaranteed timely assistance on D-Link products as requested via calls and emails
Increased team response uptime with a 25%-30% decrease for request handling time by developing technical troubleshooting flow charts that facilitated faster resolution
Enhanced clients experience by devising innovative strategies that guided technical and non-technical clients during technical support
Recognized as a thought leader and a 3X-awardee for the best technical agent on the floor
Control Room Operator at Newmont Gold Ghana Limited – Cedar Solutions Limited, Site KenyasiControl Room Operator at Newmont Gold Ghana Limited – Cedar Solutions Limited, Site Kenyasi